Question about Dell A920 InkJet Printer
When I went in to change the ink cartridge, the cartridges flew to one side or the other but not where I could change out the ink cartridge. It slams the ink cartridge into the side jarring the printer. It's worked fine all day up to this point when I needed to replace the black ink cartridge. I've already tried unplugging everything and then trying it again. I've troubleshooted and it just said contact manufacturer. I couldn't find the help I needed on the Dell site. Cartridge stall
Hi, I HAD the same problem, but not anymore!! I just opened the top to expose the "inside of the printeri" and checked the long clear band at the rear behind the print head. Make sure that the clear ribbon is NOT TWISTED. There is a small metal bar with a small extended part on the far left interior of the printer. Just make sure that the slot on the clear band is fitted on that extended part. This will put the print head back "on track" This worked for me!!
Posted on Mar 15, 2011
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Posted on Jan 02, 2017
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