Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Wd 500 not showing

When i plug in my wd 500 it is not showing up on my computer.it in my device mgr and show working properly

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  • Zach
    Zach May 11, 2010

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  • 53 Answers

It may be in raw format. Go to Control Panel-Administrative Tools- Computer Management- Disk Management. It will show all your drives and their formats. You can format from there if you need to.

Char S.

Posted on May 30, 2009

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3 Answers

My WD 500 GB portable Hard disk is not showing on my computer. Till yesterday it was ok and would show up as soon as i plugged in the usb hub. I tried going to devise management but could find the hard...


depending on a few things
do you hear the drive powering up? like the platters inside are spinning? if so you know that the power to the hard drive is working and the data may be the problem you would want to try new usb cables if those do not work then it would probably be a bad usb port on the hard drive
if you don't hear the platters inside the hard drive spinning up when you plug it in then it sounds like the power is bad on the hard drive or the hard drives cables i would try a new cable first and then if that does not work try contacting WD about a warranty on your hard drive here is a link to WD support page for warranty

hope this helps

Mar 05, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

I purchased my wd hdd (500 GB) storage device from CANADA It was fell down from table while working ......... so now it is not working ....... though it showing that some removable device is connected...


Connect it to a different computer. If it still is not detected, then there is a hardware problem. Exercise the warranty to get it repaired/replaced.
Note that W.D. has a "Customer Loyalty" program; buy a new disk-drive from the W.D. web-site, at a good discount. Or, search online for a professional "data recovery service". They will repair your disk-drive just long-enough to copy your files to a brand-new disk-drive.

Oct 28, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

WD external HD doesn't show on vista in my computer or drive mana


You could have a virus on your computer. Do a virus scan by going to nortan's website. There is no way around the virus, the only way is to format the drive, and reload windows.

Dec 12, 2009 | Western Digital My Book Essential Edition...

1 Answer

My Book 500 GB does not work with Vista


For that you have to uninstall all usb drivers from computer then it automatic installed.
Right click on my computer icon then click on property then click on hardware then device manager.
In device manager you can see all driver list.Go to usb controllers then uninstall all usb driver 1 by 1 when you right click on usb driver click on uninstall.
Then restart computer then check.
If still face same issue then right click on my computer icon then click on manage then go to disk management
Then removable storage check you find there your drive if you find then explorer it.
Also check in bios that USB Legacy 2.0 is enabled.

Let me know if you need more assistance.
Thanks.

Oct 01, 2009 | Computers & Internet

1 Answer

WD My Book Studio Ed. (Mac) - 2TB - stopped working for no reason


plug your drive in to your computer, right click
on my computer and bring up disk manager,
open disk manager and see if your wd drive
shows up. then reinitialize the drive and this
will hopefully solve your problem.

Aug 21, 2009 | Western Digital My Book Home Edition 500...

1 Answer

WD hard drive not recongnize by laptop!


Do ypu have another computer you can test it on? Plug it into via your USB port.

Jul 12, 2009 | Western Digital My Book Essential Edition...

1 Answer

WD 1TB working properly for some time


Make sure the power supply (power brick) for the mybook is working. (unplug both ends or the power cable and plug back end)

do the same for the USB cable. Still no luck? Plug the USB connector into a different port on the PC and see if that changes your luck.

Feb 27, 2009 | Western Digital My Book Essential 1TB...

1 Answer

No drive letter


When remove the drive do this steps properly first when you want remove the drive remove safley than remive it

Jul 13, 2008 | Western Digital My Book Essential Edition...

2 Answers

Wd problems


Change the drive letters, worked for me. I have 2 WD My Books, I made one R: and one S: worked fine after that. On vista go to Control Panel -> Classic View -> Admin Tools -> Computer Management -> Disk Management -> Right click on WD drive and change letter. For some reason G, F, E, ect seem to run into some problems

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3 Answers

Western Digital MY BOOK 500gig - Drive does not appear


If it is showing up in your device manager - is it also showing up in the disk manager? If it is you can check if it has a letter name attached or if you need to give it one.

Oct 02, 2007 | Western Digital My Book Essential Edition...

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