Question about Office Equipment & Supplies
Good Morning, I have my HPj3680 hooked up to my laptop. There seems to be two problems.1. I do not see the ICon on the desktop for my printer2. When I try to print, nothing prints out. The computer says it is going to the printer, but it doesn't print out. I checked the print preferences, and this is the default printer,Also when I printed a test page it printed out fine. Please help
The printer icon wouldn't appear on the desktop but in your Printers folder. When you try to print does the printer show up in the lower right hand corner? If it does, right click on it, click on properties. You should see what you're trying to print there. Click on the top left and make sure the printer isn't Paused or that Stop isn't selected. Either of these 2 would leave your print jobs in the queue without actually printing them. Hope this helps. Please feel free to post back with any other questions.
Posted on May 30, 2009
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Posted on Jan 02, 2017
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