Question about GE GSS25JEMWW Side by Side

2 Answers

The freezer is working fine but the fridge side is about 60 degrees no matter what the temp setting. I have removed the plastic cover on the back of the fridge (where the "tunnel" between the fridge and freezer is and there is no air flow between the two units (with the freezer door closed). The fan in the back of the freezer is running just fine but I am not getting a "wind" from the freezer side into the fridge. I think if I can solve why there is no airflow between the two sides, I'll have my problem solved. Have I perhaps removed a plastic baffle or something that redirects the air? Is the fan at the back of the freezer supposed to blow or **** (relative to standing in front of the unit? Thanks

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  • len_morgan May 30, 2009

    Thanks for the quick reply. The first problem I've got is that the model is wrong. I was searching for my model but this one came up and I couldn't change it.

    The actual model is TFX22PME (also GE). Also, in your symptoms summary, you typed "freezer NOT working." This is not true. The freezer is working just fine. The fan that is behind the icemaker is turning fine but I don't feel any air moving. I can feel good air movement on the right hand side of the fan (when looking from the front of the unit) which I would think should translate into a nice cool breeze blowing through the hole between the freezer and fridge. This is NOT happening. I can't feel anything moving from one side to the other even with the styrofoam gasket piece removed from the back of the fridge.

    Do the comments you mentioned in your first answer still apply? Does the icemaker cable come from all the way in the bottom of the freezer?


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Check out the air dampner between freezer and refrigerator section.if that is blocking the air beteen this two this has to be replaced.
Start out with the easy stuff first...make sure the lights go out when you close the door(s), make sure the doors are closing properly and the gaskets are closing fully and not torn. Check to make sure the evaporator fan in the freezer is working, this fan blows the cold air around. If the fan is not working, possible bad fan motor - check for power to the fan motor and also check the fan switches around the door openings, ( if your fridge has these switches, not all do ). A common problem cropping up in the last several years has been the air damper not opening up and allowing the cold air from the freezer to be blown into the fresh food section For many years the air damper was manually operated and now we have motorized controlled or temperature controlled or thermister and electronic boards controlling air dampers, and if this device sticks closed the FF section will normally warm up. An example picture of "one" style and an air damper ( called a diffuser by Whirlpool ). Next would be to check the condenser tubing, a good place to start is to make sure the condenser coils are not built up with dust!! Make sure the condenser fan motor is also working properly. Check for any "clicking on and off" noises from the compressor, is the compressor running.

you can get the required parts at
www.repairclinic.com
thank you for using fixya.please do rate the solution.keep updated.thanks.

Posted on May 30, 2009

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Hi,

Its the fan or the motor.

Symptoms: fresh chamber just cool, freezer not freezing, no normal whirrr sound or air-blast inside, but a drop of frost in the center-top of the fresh compartment. It makes cold, but isn't moving it to food.

GE model # GSS25JEMWW

Open freezer. Clear it out.
Two plastic buttons in front lip of freezer floor, pry out.
Two phillips screws, remove.
UN-plug the refrigerator !!!!
Slide freezer floor forward about 4 inches.
The icemaker wires will stop you. Reach back and lift their cover.
Slide freezer floor forward another 6 inches.
Fan is in center rear under floor level.
Plug in the refrigerator.
If there is no air-blow, gently feel fan.
(If fan is stalled, it won't cut your finger,
but if fan is up to speed and blowing, it will hurt!)
If it "wants to turn", but hits something:
- put your fingers behind both sides of fan blades,
- pry fan forward about 1/4"
- it should turn and blow
- if that makes it worse, try sliding fan rearward.
Slide freezer floor back, guiding the icemaker wires and cover
Re-screw and button-up.
I'm thinking the fan.

As you say, it gets cooler, or not, when you adjust the control, so the thermostat works and it is making cold freon.

However this model, like most frost-free, use an air fan to move cold air from an internal cold-coil to the frozen and fresh compartments. When this fan (and motor) quits, the coil is cold but that cold air only dribbles into the fresh compartment, and your icecream is soup.

If you have to ask, you probably don't want to replace the fan motor yourself. Anyway it looks like it is $75 just for the motor!!!! (Part Advantage price; you might check GE and Sears.) Add whatever for the cost of a service call, you are well on your way to a new small icebox.

Thank You

Posted on May 30, 2009

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