It loses charge when i charge it instead of gainin and when i try to turn it on it shows a black lock screen and i slide it instead of my original one. i have been charging it for two days and it still says it has 0 charge please help!!!!!
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Sorry to hear this Jennifer. First thing that comes to mind is that it is a crack in the under screen glass. You can test this by applying slight preasure on each side and see if you see any rainbow colors or if you lose the PITURE on the screen. Has it show a screen on both sides of the line? These tablets are known to have issues relating to even the slighted shock or sometimes its caused due to surges from the charge unit. If you have this happen and it does get worse it is about 40 dollars to have a new screen installed. Ill follow your post to see if I can help you further.
Good luck
Chadman
Check its charger. If the charger is faulty, it won't charge the battery. If it is found OK, replace the battery. It is bad.
If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
It's possible your charger is faulty. If your unit can charge with a USB cord through a computer try that. If it charges then your charger is faulty. The charger can be tested with a voltmeter by someone knowledgeable. The other problem possible is that the charging receptacle is faulty. That would show up if the USB method doesn't work. If the charger is o.k. then your battery won't hold a charge and needs to be replaced.
I was experiencing the same exact issue recently. I had to do a hard reset on my tablet. I was scared at first because I was told by some that I would lose all my apps, videos, music, photos, etc. Then others told me I would not lose anything. I did a hard reset and everything was restored.....nothing lost.
More then likely you powered the unit on before it had enough of a charge to operate, Chargers for these types of tablets are way to little power for these things, will hold the charge when you use it but will not charge the unit when you use it, needs to go into standby to charge. Hold the power button and see if you can get a reboot screen or a turn unit off screen. Turn the unit off fully let it charge up alll the way then powere the unit back on. Should reset it. If not look for a small hole in the unit that says reset. push this and see what happens.
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