Question about Kenmore Refrigerators
Freezer not keeping food frozen, ice on back wall. Removed all food to other freezer and unit is making rattling sound. Model 70287990 Kenmore top mount freezer
This is a fairly common problem with these types of refrigerators. The design is set to defrost every 12 hours and be down for 1 hour to allow ice to melt on coils. More often than not the ice never fully melts and creates a blockage in the coils and in turn slows air flow. You can remove the screws in the back wall of freezer unit and unsnap the ice maker plug to allow access to the coil. Gently tilt the back plate forward. You can then unplug the ref. and help it thaw with a blow drier. If you are not comfortable removing the back plate then you can just unplug the ref. and let it thaw on its own. this may take a while. try to remove as much ice as you can from the back of the freezer wall by hand and prop the door open for a couple of hours to ensure that all the ice melts. The rattling sound you are hearing is the fan blades hitting the ice that is built up around it. As a precaution I recommend that these type of refrigerators get manual defrost simply by unplugging about once a month for about two (2) hours. I hope that this will help you out with the melted ice cream. Good luck.
Posted on May 30, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Oct 12, 2013 | Refrigerators
Nov 27, 2012 | Refrigerators
May 11, 2012 | Kenmore Side by Side Refrigerator
Oct 28, 2010 | Refrigerators
Aug 07, 2009 | Frigidaire FRS26R4A Side by Side...
Jul 27, 2009 | Frigidaire FRS26H5AS Side by Side...
Jun 17, 2009 | GE GSS23SGSSS Stainless Steel Side by Side...
May 29, 2009 | Amana ABB1927DE Bottom Freezer...
Feb 12, 2009 | Whirlpool GB9SHKXL Bottom Freezer...
Jul 26, 2007 | True GDM-49FC Refrigerator Commercial
286 people viewed this question
Usually answered in minutes!