Question about Ingenico eN-Touch 1000 Digital Pen

2 Answers

Dispaly on eN-Touch 1000 is getting blank

During the transaction, when customer intercats with the device (entering PIN, confirming amount or doing signature), displays going blank and communication with the device cannot be established until it is rebooted. The device has power because there is a light comming from the display.

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  • Anonymous Jan 03, 2008

    how do you calibrate the touch sceen?

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1. To calibrate the ENTouch 1000 power off the device.

2. Prior to restoring power touch the pen to the center of the screen and do not move it.

3. Power on the device. Leave pen in center of the screen and do not move it. If you move it the device will not enter calibration mode.

4. Allow device to boot. If you held the pen in place the EnTouch 1000 will enter calibration mode.

5. Follow the on screen instructions. Be very methodical and do not try to rush it...

Posted on Aug 08, 2008

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Check the power adapter, sometimes they get hot and they don't supply enough power to the pin pad. Also make sure that the power cable is not loose, twisted or broken, this can also contribute to the problem.

Posted on Dec 10, 2007

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It saids pin blocked call custermer care.


Complete information :
The SIM card protects your subscription and not the phone from unauthorised users. If you change SIM cards you can still use your phone with a new SIM card. Most SIM cards are blocked at the time of purchase. If your SIM card lock is on you have to enter your PIN (Personal Identity Card) every time you turn on the phone.

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card (Personal Unblocking Key). Your PIN and PUK is supplied by your service provider. You can edit your PIN and select a new four to eight digit number
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Pen writes in one spot, but image shows up 1/2 below.....


1. To calibrate the ENTouch 1000 power off the device.

2. Prior to restoring power touch the pen to the center of the screen and do not move it.

3. Power on the device. Leave pen in center of the screen and do not move it. If you move it the device will not enter calibration mode.

4. Allow device to boot. If you held the pen in place the EnTouch 1000 will enter calibration mode.

5. Follow the on screen instructions. Be very methodical and do not try to rush it...

Nov 20, 2007 | Ingenico eN-Touch 1000 Digital Pen

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