Question about RIM BlackBerry Bold 9000 Smartphone
I have a blackberry bold 9000 and i cant chk my text messages neither can i make OR receive calls it freezes and the following messages keeps appearing: "uncaught exception: application net_riim_bb_phone_app(74) is not responding; process terminated" "uncaught exception: application net_riim_bb_messaging_app(71) is not responding; process terminated" Can someone help me on the this one PLEASEEEE????????????
Are you using an unlocked bold?
it appears you have a corrupt software and you will probably need to reinstall the software.
here is a procedure I found on the Blackberry forum that will possibly help you.
You will need the Blackberry Desktop Software installed on your computer before attempting this.
The following error is displayed on the BlackBerry device:
net_rim_bb_phone_app killed due to message queue overflow
This issue may be caused by call logs or BlackBerry device software.
To resolve this issue, do the following:
Task 1: Clear Phone Call Logs
Create a full back up of the BlackBerry device and run Application Loader in the BlackBerry Desktop Manager to erase all data and applications from the BlackBerry device. Refer to KB02318 for these steps. Once Application Loader has completed, perform a syncronization or advanced restore to restore the data to the BlackBerry device. To do this, double-click on either the Synchronize or Backup and Restore icons, and follow the on-screen instructions.
Posted on Jun 01, 2009
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Posted on Jan 02, 2017
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