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321 went out of business several years ago as a result of a court order to do so. The studios sued them for enabling copyright infringement for copying DVDs.
A little odd that 321 got smacked when there are dozens of other outfits selling DVD copiers left and right unfettered.
You can google for 321 DVDxCopy and you will find a link to another outfit that will sell you a competitive upgrade to replace your 321 boat anchor.