Heres the problem from service manual: error 5100, a error occured in your encoder signal, it list 4 things in the serice manual.
carriage unit. carriage motor, logic board, timing **** film.
ok my first thing i would look at is the film that runs directly behind the print head i would think it is dirty. just turn on printer and get print head to the middle and turn off machine, gentle move print head to one side and gentle clean the film strip with a cloth with a little metho on it, move print head to other side and clean other part of ****.
i reckon that will fix your problem its a common problem they tend to get a bit of grease on the timming ****.
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The error 5100 actually means nothing. You need to look at the printers green and orange lights. they will be flashing in a certain sequence. Count the way the lamps flash ie.Green are mechanical faults and orange are operator correctable faults. When you have the info repost and i will help you further.
ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there
It may be a piece of paper or a scotch tape or a staple wire. Solution 1: Clean the timing strip.
Solution 2: The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping. All The Best: Pineworks
the 5100 is the carriage error and can be caused by 4 different sensors. First off the "Timing Strip" that passes through the back of the Carriage Assembly can be contaminated with ink spots and this needs to be cleaned. Open the cover and use your flashlight to examine the timing strip as much as you can see. You really don't have much access to this strip unless you remove the covers,..and doing that is considerable work. The other items that can cause this error are the sensor inside the carriage unit, the drive motor for the carriage asm, and of course the main logic card. However, 99.6% of the time it is the Timing strip which is easitly contaminated with splattered ink.
Error 5100 is Carriage error.Possible problems in: - Carriage unit - Timing **** strip film - Logic board assembly - Carriage motor First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service.