Question about Samsung Prostar 816 Phone

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Prostar 816 wont ring

Hi  after a power problem  only the master set rings  how do i turn on the rest

thanks

jeff

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  • suzieq5953 Mar 03, 2008

    Power was out - we have 3 phones and now only 1 set rings - the date and time are off and can't seem to correct that either.

  • Anonymous Sep 03, 2008

    We had a power outage at our office and the phones aren't ringing. The lines flashing when a call comes in and we have to press the button to answer the call. We tried programming it, turned off our main switch and no results. We really need this to be fixed because

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Here is a link to a web page that gets into extreme detail about the problem you are having: http://www.p1bc.com/macrotel/macrotel_excel_mt16.htm#IMPORTANT
Your battery is dead inside and programming will be lost every time the power goes out. You should do something about the battery either way so it does not damage your system but you can get away with a UPS backup power supply.
You should look for a manual to re-program your system. It's worth the small expense if you plan on keeping this system for any length of time. There is a link on that web page I provided you to buy the manual. (top right side)

Posted on Oct 23, 2007

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Posted on Jan 02, 2017

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1 Answer

My Prostar 816 will not ring. The lines will light up and flash when there is an incoming call, but I have no ringing sound. How do I get my telephone to "ring"? Thank you!


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Sep 01, 2010 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816


Did you try unplugging power cord for five minutes? often this fix the problem.

Aug 12, 2008 | Samsung Prostar 816 Phone

1 Answer

The phone is making a quick ring ring ring ring sound continually it is like it's frozen just ringing


quick solution, unplug the phone from the wall leave a minute, then plug back in. if an Alarm has been set this would in MMC 114, I have sent you a video explaining Alarm mode on the Prostar 816. or go to http://www.abbeytelecom.com for written copy.

Apr 05, 2010 | Samsung Prostar 816 Phone

1 Answer

How do I program prostar 816 to ring?


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Mar 09, 2010 | Samsung Prostar 816 Phone

1 Answer

How do I turn off ringer for fax line on prostar 816?


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line button for the fax line
4) press the button for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line

Jul 16, 2009 | Samsung Prostar 816 Phone

1 Answer

Only one extension rings


Hi. It sounds like you need to set up your main operator group again, I have posted you a video showing you how to do this, which is easier to follow that written instructions however if you prefer text version visit http://www.abbeytelecom.com

Apr 15, 2009 | Samsung Prostar 816 Phone

1 Answer

Prostar 816 need to turn ringer on


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change

hope that helps

Jan 30, 2009 | Samsung Prostar 816 Phone

2 Answers

Samsung Prostar 816


If you have a programming manual you can change the settings on your own. If not, you will need to contact the installer or a local interconnect company that services Samsung. It seems as though the memory switch inside the ksu is turned off. If that's the case, it needs to be turned on and if not, you either have problem with the ksu or the power outage was a brownout. Sometimes a very short loss of power can cause corruptions in memory, however I seriously doubt it in this case. Your system is acting as though it's memory has been set to default.

Good Luck,
BB

Oct 07, 2008 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.

Aug 30, 2008 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816


The battery is dead and will not maintain system programing after a power outage. If the battery is not replaced this problem will occur everytime the power goes out.

Mar 19, 2008 | Samsung Prostar 816 Phone

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