Question about HP Pavilion TX1000Z 12.1" NOTEBOOK LAPTOP PC PC Notebook

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Quickplay freezes lowers the volume and resumes playing silently

I was watching movies in quickplay two days ago and it worked fine. I installed vista service pack 2 and now when I turn on wuickplay it will play the first 2-3 seconds fine and then it will freeze and turn the volume down to zero and the highest I can turn it is 10 but I can't hear it. After that sometimes a box will open saying it can't play the file, even though it worked two days ago with the same movie, and I'll have to shut down quickplay or the box won't go away. I have a HP Pavillion tx 1000 notebook pc with vista. I have already updated versions of quickplay with no luck.

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  • soloprisoner Jun 02, 2009

    I installed the codec pack. Still no luck. I found that if I go into the i menu in quick play and select sound priority - music and then go back and select sound priority- video that it will work fine for that movie. I've have to do that with each movie. I've never had to do that before.

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Try installing K-lite codec pack in the system. It comes with Media player classic as well. It works real good. Might be of some help to you. Below is the link to download K-lite codec pack. The software K-lite codec pack is safe to use. So no worries. Please do comment if this solution does not work out properly we shall try another troubleshooting step.

http://www.free-codecs.com/K_lite_codec_pack_download.htm

In this page choose the k-lite codec pack 8.5 Full.

Good luck !

Posted on May 30, 2009

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