Question about HP (212489-6B0) (2124896B0) CD-ROM Drive

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Content will not load from cd's in my drive

I just got the new computer. When I put a disc in the drive it usually will load nothing. The last time i tried I got the message of drag items here to write to cd but it should have already been full I have an HP DV2000T laptop. The CD/DVD Rom stopped reading cd's. Its always worked fine in the the past and for no reason it just stopped. CD's will spin, and the eject tray seems to work. But my pc doesn't seem to recognize the drive. In properties>device manager: I can't find the device listed. I've flashed the bios thinking that may be a solution but that didn't work. Any help would be appreciated.

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Make sure you have the correct drivers, in most cases one must renew the drivers or should I say update the drivers.
Here is a link to get them just click on the proper Windows you are running:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3177435&lc=en&cc=us&dlc=en&submit.y=7&submit.x=4&lang=en&cc=us

Hope this helped

Good Luck =)

Posted on May 30, 2009

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Your cd drive cannot be detected. Check if it is detected in bios. If not two things, 1. its defective 2. loose contact. Your options reseat the cd drive for the first step, if still not detected then replace.

Since it is new, I assume it is covered by a warranty. Then ask the seller where you bought it. They have to replace or check that for free.

Hope this helps.


Posted on May 30, 2009

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Posted on Jan 02, 2017

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