Question about Motorola Mobility MOTORAZR VE20 Cell Phone

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Micro Sd keeps saying it does not contain supported music files

I have a Motorazr VE20 cell phone and I purchased a micro sd card to download music files to. I sync the music from windows media player with a cable and it says that it synchronized. Yet when I try the music player it says the micro sd card does not contain supported files. I've formatted the card in the phone and it still says the same thing. Help! I have a Motorazr VE20 cell phone and I purchased a micro sd card to download music files to. I sync the music from windows media player with a cable and it says that it synchronized. Yet when I try the music player it says the micro sd card does not contain supported files. I've formatted the card in the phone and it still says the same thing. Help!

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May be mp3 u are playing on your cell is not supported i.e. bit rate is greater than your mobile supports.

Posted on May 30, 2009

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See what format of music you have put in,see whether the format is compatible with the phone.Also make sure you have a software on your phone which can play the music files.Hope that clear your mind,and help you

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MicroSD does not contain supported music files


1. Install the sd into the phone.
2. Go to Menu > Settings > USB > Mass Storage
3. Connect the MotoVE240 to your PC via USB
4. Under My Computer open drive (E:).
5. Find the folder that has your music in it. Example: My compter made a folder called Music.
6. Drag music from that folder to the my_music folder. (the phone will only read music that is in this folder.)
7. remove your phone from the usb
8. press the music note on your phone and enjoy your music

Jul 13, 2009 | Motorola Cell Phones

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Music will not play


You need to reformat your music files to the Motorola format - Your phone has specific requirements for file size and format that currently the music on your SD card doesn't match.

Your phone should have come with the software allowing you to convert your music into the required format.

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You have to drag and drop only the MP3 files into the music folder. If you have them organized and in folder by artist, drag only the MP3s into the card's Music folder.

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I have a similar problem, the issue for me was windows media player was creating a folder called music on my sd card and uploading the music there during sync function. However, the phone only looks in the \my_music folder on the SD card. Sync your phone, then rename the newly created music folder to my_music and the player will work. Still looking for a permanent solution to this problem.

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Installing a music from computer to my phone.


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Jan 08, 2009 | Motorola Mobility W230 Phone US with...

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Saving music on my micro sd..


well assuming you loaded music on your sd card:

to find it, just go to mystuff....

menu, mystuff, center button, it should load the mini sd right there. then all you have to do is click over right and file explore the mini sd. you should put music in the music file.

another option on the phone.....

go to att music

menu, upper left icon, center button, music player, it should find all files.

let me know how i can help some more

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