Question about eMachines W3611 PC Desktop

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Unable to change color depth...

My OS is XP. I have a viewsonic VA1912wb monitor and a ATI Radeon 9550 graphic card. I just tried to play game, but was told I need to set 256 color... I can only use 16 and 32 (medium and highest). How can I get it to let me change to 256 color...?

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  • w0lfm4n May 30, 2009

    The following products have been moved to the legacy software support structure (including Mobile and All-in-Wonder Variants):

    ATI Radeon 9550 Series (along with a fair few others. Where would I get it from then please?

  • w0lfm4n May 30, 2009

    To answer the clarification, "Your computer display setting must be 256 color to play....."

  • Tualiapz
    Tualiapz May 11, 2010

    More questions.
    What game is it? Is it a very old game?



  • Tualiapz
    Tualiapz May 11, 2010

    I am pretty sure the game is asking your to change something else. The 16 and 32 you are talking about it the bit for color quality.

    Can you tell me what game are you trying to play and what is the exact error message and when did the error message comes up?


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Ok I think i found your problem. You don't need to install any drivers.

Switch your display to 256 colors To switch your display to 256 colors
Some games and other software programs require that your monitor be set to 256 colors, or they run better in 256 colors. Many of those programs will switch your monitor to 256 colors automatically when you start the program. For those that don't, follow the steps below if you want to switch the display temporarily while the game or program is running.

  1. On your desktop or on the Start menu, right-click the game or other program that you want to run in 256 colors, and then click Properties.
  2. Click the Compatibility tab.
  3. Select the Run in 256 colors check box.
  • The screen will revert to your default color quality when you close the program.
  • Try switching to 256 colors if your software program shows the wrong color or the graphics redraw slowly.
  • If your software program appears in a small window in the center of your screen, you can increase its size by changing your screen resolution temporarily. Follow the procedure above, but in step 3 select the Run in 640x480 screen resolution check box. Your screen resolution will revert to its previous resolution when you close the program.
  • The Compatibility tab is available only for programs or games located on your computer's hard disk. It is not available if the program is stored on a floppy disk, compact disk, or a network.
Please rate this if it fix your issue

Posted on May 30, 2009

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You need to install to latest ATI Radeon video driver. Just goto this site http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_xp.aspx?type=2.4.1&product=2.4.1.3.25&lang=English

and download the drivers and install. Reboot and u should be able to adjust your video settings.

Posted on May 30, 2009

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Minimum System Requirements
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You'll have to run the game in compatibility mode, with the color depth set to 256 colors.

You do this by right clicking on the executable of your game. click on Properties. Compatibility tab. Click the check to run compatibilty w/ Window 98, and set the color depth to 256 Color. That should work! Happy gaming.

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Im not sure that the issue is the 7000, it can also be your memory.
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