CD drive will not read my discs and does not recognize cd in drive.
I am a minister and I was trying to load some bible software onto the laptop. It does not run and it does not recognize a disc in the drive. I put another cd in the drive, it ran that one but would not let me read it. Both these softwares I have on my desktop computer with no problems. Please help.
Re: CD drive will not read my discs and does not...
Sounds like the cd drive in your laptop need replacing. if it is under warranty contact dell about replacement. If unit is not under warranty then take it to a computer repair shop and have them replace it for you. Unless you are a computer repair person and can replace it yourself
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If in case the cd was not recognized upon loading it to the computer you may do the following to check wether the cd is faulty or the cd drive.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will have DVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
Clean your CDs before and after playing them. Although the compact disc has a much longer lifespan than does something like a cassette tape, it can be more fragile. Scratches, dust or other damage to the data side of the CD will cause many CD players to fail to read the CD or cause the CD to skip.
Examine the type and format of the compact disc if your CD player fails to read it. Verify that your CD player can read the type of CD and the files contained on it. Just because you've burned a collection of songs to a CD, for example, doesn't mean that your CD player will be able to recognize that information. You must burn CDs in a specially formatted "Audio CD" mode to play them on a CD player, or your CD player must be able to recognize the MP3 file format. Some CD players have limitations on the type of CD they can read. Verify that your CD player can read CD-R, CD+R, CD-RW or CD+RW compact discs.
Update your CD player's driver, if your CD player is a drive connected to your computer. Click "Start" and select "Control Panel." Click on "Hardware and Sound" and select "Device Manager" under "Devices and Printers." Right-click the icon for your CD drive and select "Update driver software." This may solve any issues the drive was having with playing CDs.
Usually a disc with audio files is not encoded with MP3's, but, rather, audio files. You can check this by manually opening the disc (right click on the player when the disc is in it), and looking at the files. If you only see marker (files of a few kilobits) in "MP3" format, then the disc needs to be "ripped" into MP3 format.
The ratio for audio to MP3 is 10 :1--this means a CD of 700 MB size with 10 tracks will become an MP3 collection of 10 tracks approximately 70 MB in size (this is a standard 128kbps audio quality CD) If the encoding is less (64 or 32kbps), the size of the resulting MP3 is smaller.
The hands down best ripping software to convert your audio CD to MP3's is called Goldwave. Although Nero and Winamp have functionality on a limited basis for this task, Goldwave is a far superior software package to not only rip, but also edit your creations. Once you have installed Goldwave, you use the OPEN CD button to read your files---then save them to your hard drive (in what CODEC or quality you want---MP3, Apple AIF, OggVorbis, etc.etc
what do you mean not recognized? not detecting the drive or not reading? if not recognized by windows you can check the driver for drives in the windows if not reading it is the lens problem..if the lens problem, the solution only is to replace the lens or to replace the whole drive
the yellow exclamation mark, states that the device is not functioning correctly.
1:) go to the manufacturers website, and see if you can download a driver for this.
2:) try uninstalling the device, reboot and see if the device manager, finds new hardware, if so reinstall the device drivers.
3:) eject or remove the device, re-insert ( possible dirty-bad-loose Connection.
Try some factory CD and DVDs and just try to get them to open in Windows (not play in a media player program). If you get errors on every disc you try, it may be your CD/DVD hardware packing in.
If it reads some CDs or DVDs and not others, particularly media discs, you may be having software driver problems, otherwise, it is likely hardware.
Try inserting the disc and spinning it up while resting the laptop on its side, or even upside down. If it reads sideways or upside down, the CD/DVD reader hardware has gone and cannot probably be prepared (this is a symptom of physical controller failure and is ot fixable by normal means).
Simple things first: Assuming the CD drive is removable, remove it from the laptop then re-iinsert it making sure it's pushed home properly so that the connectors seat properly.
If, again, the drive is in a bay (i.e. it's removable) then it may be the connectors are worn/damaged. If it's the drive connector then it may be repairable or you might pick up another drive, perhaps on eBay. It may also be that the drive has simply given up the ghost - so back to eBay :) If the connectors on the laptop have got damaged then you're looking at dismantling the laptop to repair/replace them, if that's possible.
If it's an external drive then the advice is very similar - check out the connectors first. If they look OK then you probably have to suspect the drive itself.
For either type of drive, there is always the small chance that the IDE controller channel on the motherboard has died - I have seen this happen in rare cases. Your options then are a bit limited. IIRC, that PC has no USB2 and even if it did, it wouldn't boot from a USB CD. You can get a PCMCIA interface card (now called simply PC interface) for an external CD. Depending on the card-drive interface, you might be able to boot from that.
If you need to install software onto the machine & have another (desktop) PC to hand: remove the disc from the E500, get a 2 1/2 to 3 1/2" disc adapter & temporarily attach the drive to the desktop as a secondary (i.e. not boot) disc. You can then load software onto the drive although you can't do a Windows install that way. If the machine already has an old version of windows on it, you can copy for example, the XP install files onto the drive, put it back in the machine & run an upgrade. Not the most desirable result but may be OK.