Question about Philips Magnavox M61117 (DBM61117)

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Dtv converter box - low sound

I purchased a Magnavox # E 175216 converter box from Walmart. After installing it the picture was fine, but the sound volumn was way down. Where I used to listed to the tv at say 9 or 10 now I need to crank it to at least 25 or more. Is this because I bought a "cheap" box or is this a common problem with converter boxes. Is there a way to correct this? I bought one from Sam's club last fall, thinking I would get good quality with one from Sam's. Brand is Magnavox. I am having the SAME problem with the volume as all these people have described. Usually we have the volume around 9 -10 range, and now it has to be nearly to the max (25+) to have a decent level of sound. Luckily, this is only on 1 TV of the house as the others are on cable or direct tv (I know it's crazy to have both basic cable and direct tv but direct tv here does NOT offer local channels). I am hoping that June 12 (when full digital TV goes into effect) that this low volume issue will be solved.

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Change the main setting to RF audio

Posted on Aug 11, 2009

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I work for Phillips/Magnavox tech support. If the volume is low like that unfortunately, there isn't anything you can do about it. Coby makes a converter box as well as Memorex, and their boxes had the same problems. The box should be returned to the store for an exchange, or sent in for warranty repair/exchange. There is nothing you can do to fix that problem.

I hope this information allows you to make an informed decision as to how to proceed.

Thank you for visiting FixYa.

Posted on Jun 18, 2009

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Get satalite!

Posted on Sep 22, 2009

  • renitam Dec 16, 2010

    i have a magnavox converter box model TB110mw9 I need a remote control there was not one in the box when i purchase it..I need to know how to get a remote control in order to set up my converter box..

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Posted on Jan 02, 2017

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