Question about HP PhotoSmart P1000 InkJet Printer

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Stuck on paper jam

My printer says on the output screen printer jam I have checked everywhere and there is no jam. I have removed the back cover and rotated the wheels to free the platen and no jam. The output screen still says printer jam. what to do now?

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  • Contributor
  • 30 Answers

Check your printer paper sensor it is inside the printer it might has shifted from the normal position or damaged

Posted on May 30, 2009

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Posted on Jan 02, 2017

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My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...


After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.

Jun 24, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

Please delete all print job and turne off the printer open printer cover and chek the paper but paper could not in the printer


Sounds like a paper jam issue. You will need a small flashlight and look all through the printer for the smallest of paper that may be stuck. Check the rollers, remove the print cartridges, look everywhere.

Mar 19, 2011 | Office Equipment & Supplies

1 Answer

Paper feeder stuck


If the paper feeder stuck, do the following:
  1. Gently pull any jammed paper out from the output tray or sheet feeder.
  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
  • Jan 29, 2011 | Epson Office Equipment & Supplies

    2 Answers

    I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


    If paper is jammed, a Paper jam message will appear on the control panel display.

    Follow these steps to clear the jam:

    1. Gently pull any jammed paper out of the output tray or sheet feeder.

    2. If the paper is stuck inside, turn off the Epson Stylus CX.

    3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

      alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
    If paper jams inside the Automatic Document Feeder, clear the jam as follows:

    1. Open the Automatic Document Feeder cover and remove any jammed paper.

      pm_paperload_215_er.gif

    2. If necessary, lift the document cover and remove any paper that has jammed inside.

      pm_paperload_216_er.gif

    3. Press OK to clear any messages on the display screen.

    Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

    3 Answers

    My officejet 5610 says "carriage jam. Open Door etc. I can't find a door to the carriage.


    Hi!
    here are some solutions for your carriage jam error.

    1. Clear any jam...remove loose paper.
    2.Clear the jam from the back of the printer
    d5435fe.gif
    turn off the printer...remove the rear access door..
    pull the paper out of the roller and return the rear access door.
    3. Clear the paper jam from the front of the printer..while printer is on.. open the carriage access door..
    17a3196.gif
    disconnect the power cable from the back.. remove the paper output tray.
    6638622.jpg
    look inside the product..check for torn papers..gently pull out the paper from the roller...return the paper output tray and the carriage access door. plug the power corn and turn on..
    4. Make sure the carriages move freely...while the printer is on.. open the carriage access door.
    6d0bf70.gif
    disconnect the power cord from the back..remove the paper output tray...look inside if the carriage is stuck and if there is no papers or object that restrict the carriage to move..return the output tray.. return the carriage access door...
    And lastly after doing this steps try to reset the printer and try to print..

    To reset the printer....press the power button to turn on the printer..disconnect the power cord from the product..disconnect the power cord from the wall outlet.. wait for 15 seconds.. plug the power cord to the wall socket....plug the power cord at the back of the printer.. press the power on of the printer.. try to print the test page...


    Good luck! hope this solve the problem

    Much appreciated if you rate this help.. thanks























    May 23, 2010 | HP Officejet 5610 All-In-One InkJet...

    2 Answers

    Stylus CX9400 Photo Printer: paper jammed inside printer...


    If paper is jammed, a Paper jam message will appear on the control panel display.

    Follow these steps to clear the jam:

    1. Gently pull any jammed paper out of the output tray or sheet feeder.

    2. If the paper is stuck inside, turn off the Epson Stylus CX.

    3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

      alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
    If paper jams inside the Automatic Document Feeder, clear the jam as follows:

    1. Open the Automatic Document Feeder cover and remove any jammed paper.

      pm_paperload_215_er.gif

    2. If necessary, lift the document cover and remove any paper that has jammed inside.

      pm_paperload_216_er.gif

    3. Press OK to clear any messages on the display screen.

    May 18, 2010 | Epson Stylus CX9400 Photo Printer

    1 Answer

    Paper jam


    You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
    Also see this:
    Issue: Paper is jammed inside the printer
    Solution: Removing paper jams MP600

    Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
    Clearing paper jams inside the printer
    Clearing credit card-sized or 4" x 6" paper jammed inside the printer

    ASF / Paper Output Slot
    1. Turn off the printer.

    2. Remove paper from the ASF.

    3. Gently pull the jammed paper out.
      1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
      2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

        05sj00147_03.jpg
        The above illustration shows a PIXMA MP500.

    4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

      Note:
      Be careful not to touch the components inside the printer.


    5. Turn on the printer and confirm that the Alarm light is off.
      (If the jammed paper remains in the printer, the paper may be automatically ejected.)

    6. Load paper back into the ASF.

    7. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
    Top
    Paper jams inside the printer
    1. Turn off the printer and disconnect the power cord and USB cable.

    2. Remove the jammed paper slowly using the following procedure.
      1. Open the rear cover to check if the paper is jammed.

        05sj00147_04.jpg
      2. Pull out the cassette and check if the paper is jammed inside the cassette area.

        05sj00147_05.jpg
      3. Stand the printer with the left side down, holding the document cover.
      4. Press the tabs together and pull the green cover toward you.
      5. Check if the paper is jammed.
        (If you were not doing Duplex printing, you do not have to follow this procedure.)

        mp600_bottomcover.gif

      6. Close the green cover and place the printer back to a normal position.
    3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

    4. Load paper back into the ASF or cassette.

    5. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
    Top

    Clearing credit card-sized paper jammed inside the printer
    Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
    If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
    1. Turn off the printer.

    2. Load the same paper type that is jammed inside the printer in portrait orientation.

      05sj00147_01.jpg

    3. Power on the printer.
      The paper stock in the ASF will automatically feed the jammed paper from the printer.

    4. To resume printing, load the paper in portrait orientation.

    If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
    1. Turn off the printer.

    2. Open the rear cover.

    3. Fold in four a piece of letter-sized plain paper.

    4. Push in the folded paper until it hits the jammed paper.

      05sj00147_02.jpg

    5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

    6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

    7. Pull out the folded paper and close the rear cover.

    8. Power on the printer and confirm that the Alarm light is off.
      The jammed paper should automatically eject.

    9. To resume printing, load the paper in portrait orientation.

    I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
    If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

    Jun 22, 2009 | Canon PIXMA MP600 all-In-One InkJet...

    2 Answers

    Paper Jam 2


    We had the same proplem - did you check there was no paper jammed when you opened the back cover?

    Sep 09, 2008 | Samsung SCX 4200 All-In-One Laser Printer

    2 Answers

    Paper jam, open back cover, then remove paper jam


    Ther is some tiny little paper piece left in the machine! You will find it at the left hand side near the gear wheels ;-)

    Jun 13, 2008 | Brother MFC-5460CN All-In-One InkJet...

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