Question about Kenmore Refrigerators

Open Question

Kenmore Refrigerator not cooling well.

Hello, We have a 1999 Kenmore Side by Side Ice and Water Refrigerator. The model inside says 25359482993 Model type is SI 24. We've noticed over the past week that the right side is not staying cold. The milk is barely cold. We've tried turning it up all the way to it's coldest setting the other day. The freezer is keeping most things frozen, except the ice coming out of the ice maker is quickly softening and melting together in the bin. I was reading other peoples problems and responses and came across the part with the vents being blocked by something or ice I believe. Well I took most of the stuff out and there is a slight ice build up on most of the back wall now, which I don't remember there being before (Although who checks for ice build up all the time, so I could be wrong. :) ) Toward the bottom with all the bottom vents in the back of the freezer they are all blocked solid with ice. Could this be our problem somewhere down the line? Or would there have to be more blockages all the way up the back wall? Do we just try to chop down the ice or what is recommended there. Do we need to shut the whole thing down and get those vents at the bottom to defrost? Thank you for any advice you can provide! I have a 1999 Kenmore side-by-side (Model 596.58695890) that is not cooling well in the freezer. Some items in freezer have thawed out, ice-cream is soft, but ice still frozen in ice bin. It seems to be on the verge of major problem. I've just cleaned the condenser coils beneath the fridge (they were quite dusty) and have confirmed that my evaporator is not iced over. I advanced the defrost timer from cool, to defrost, and back to cool....and it seemed to work properly. I also discovered that many bags of frozen veggies were blocking the fan exit at the back of the middle shelf of the freezer. If it does not begin to cool better, what is my next best step for trouble shooting? I am fairly handy with a multi-meter. Thanks, Dave

Posted by on


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 1314 Answers

SOURCE: Kenmore Refrigerator not cooling well.

you have a defrost problem there are three compontes to the defrost systems the defrost thermostat the defrost timer and the defrost heater now when you open the freezer door you should hear a fan running now bear with me on the lower left hand side of your freezer compartment around where the wheel is at the bottom of the cabinet you should see a round hole where a strange plastic screw head is turn that slowly to the right till the freezer fan stops now the timer is in defrost in your freezer compartment remove the lower panel and you will see the evaporator looks like an aluminum honey comb now you will see a heating element like in a stove that's your defrost heater and clipped on one of the tubes you will see a small dome shaped disc one wire coming from fridge one wire going to the heater element ok if you turned the defrost timer till the fan stopped and by this time the element isn't on then take the defrost thermostat out of the loop by un plugging the fridge for safety then unplug the defrost thermostat from the heater and the other side from the fridge .Plug the heater to the fridge where you unplugged the thermostat and if the heater comes on after plugging the fridge back up you have a bad defrost thermostat but for real folks the timer and thermostat usually fail close so close together i recommend just replacing them both at the same time . now while your chasing down the parts if you need to save your food can take a hair drier and after removing the back panel in the freezer melt all the ice there will work good for about 4 days before freezing again

Posted on Jan 15, 2008

  • 89 Answers

SOURCE: freezer fine refrigerator is not as cold as it

do you notice ice built up on freezer section back wall if so you have a defrost problem if not you have a freon problem also make sure the freezer setting is not on its coldest setting this actually controls the air flow to the fridge section both freezer and fridge need to be set about half way

Posted on Jul 12, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a Kenmore model number 106.51552104 my ice maker stopped making ice.. The water on the door still works but no ice what should I do??

I believe I answered this one on another page of unsolved problems HERE. Thanks for the model number. If the ice slots inside the ice maker are empty try pouring tap water in the slots and allow the water to freeze. If after the water freezes the ice drops into the ice bucket and the ice maker does not refill this would indicate that the side of the=> W10408179 Water Inlet Valve is defective on the side that controls ice maker water supply. If the ice maker just sits there and does nothing this would point to a defective ice maker. Depending what is wrong with the ice maker will determine what parts are replaced. Here is a list of those parts here=> Kenmore Refrigerator Model 106.51552104 Ice Maker Parts and if need you may be able to find a complete ice maker replacement by asking. Most people don't like replacing ice maker parts. I am here should you have questions or comments, Sea Breeze

Aug 30, 2013 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Water freezing in tube to icemaker

Change the water control valve because it is not shutting off once the ice maker is full. The valve is sticking open slightly once power is off to water valve. What is the model number of your Kenmore Elite Model numbers for Kenmore most times look like this example=> 321.456789 Sea Breeze
Kenmore Model Numbers

Apr 01, 2013 | Kenmore 26.5 cu. ft. Side-by-Side...

1 Answer

I have a kenmore model # 106.54582400 that has been moved and not plugged in for 3 months , i cleaned it all up like new and plugged it in and now its not cooling , its never been on its side , the motor...

The compressor freon got leaked or compressor got damaged while shifting.Get the compressor inspected.

Replacement parts can be purchased at any of the following web sites:


Before going to buy any parts directly.
Go through this troubleshooting help links.


This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

Refrigerator is not cooling properly?
Both refrigerator and freezer not cooling properly in refrigerator?
The ice maker not working: ---

Compressor not running on refrigerator?
Water dispenser not working on refrigerator?


Ice maker stopped making ice?


Water Overflows in Ice maker and freezes inside?


How to replace Ice maker assembly?

These will help.


Dec 23, 2012 | Kenmore Refrigerators

1 Answer

Kenmore side by side model 106.5xx. The ice bucket has ice but the dispenser on the door will not release the ice. I hear a click but nothing happens. I removed all of the ice from the bucket and the...

The freezer part is working but the refrigerator part is leaking water from the left side upper corner .there is like a vent from, where the water is leaking and the refrigerator side is not cooling any hint or advice will be appreciated thanks

Sep 19, 2011 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Have a Kenmore side by side model#363.58062893 the freezer side is cooling and making ice but the refrig. side is not cooling there is some cool air but not enough to keep food cool enough. Traci


Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer


Sep 17, 2010 | Kenmore Refrigerators

1 Answer

My Kenmore side by side refrigerator model 106.5686*601 is leaking water from the ice maker inside the freezer.

Icemaker leaks are common and cannot always be solved. May need a new Icemaker. Ofter you can obtain a kit from Lowes (use a Whirlpool kit.)

Aug 23, 2009 | Kenmore Refrigerators

1 Answer

Ice Maker not working

Hi!!! your ice maker might have frozen over and gears are stuck..remove your ice maker and unplugg from the frig clean it and all is resolved..

Jan 04, 2009 | Refrigerators

1 Answer

Refrigerator and Freezer not cooling....

  1. my kenmore side by side Model #465825 Refrigerator doesn't cool or and ice maker is'nt making ice.

Nov 24, 2008 | Kenmore 53642 / 53644 Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

238 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

Sal DeAngelo

Level 3 Expert

2287 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

1889 Answers


Level 3 Expert

256 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides