Question about Canon PIXMA iP4000 InkJet Photo Printer

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Canon PIXMA ip4000/paper jammed problem

I have followed  as well as possible suggestions from Canon Troubleshooting notes.

I cannot see the paper in the Output Tray,

 nor in  the Sheet Feeder,nor in the Transport Unit.

 

Notes on the screen are as follows:-

Paper out, Changing paper source.

1.Load paper in cassette. 2.Press Printer RESUME button.

 

When I try to load A4 paper on to the cassette,the  cassette will not  go in all the way-so I haven't been able to use the RESUME button. 

I  take it that I have not understood how the cassette works.

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  • Anonymous Mar 31, 2014

    paper is not taking from paper tray

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Tackler- I dont think I have a solution but I know that the cassette should stick out about 5cm i.e. the cover just fits on nicely. I found with mine sometimes it needed a firm (but not hard) push in as obviously some sensor was not being tripped and it would just not pick up the paper in the tray. Have you tried using the top down feed? At least if that works you can print (and you can stack up a couple of pages).

Posted on Oct 25, 2007

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My printer says I have paper jam, please remove. but i have only been able to remove partial pieces. How do I get at the rest left in a spot I can not reach


Here's a link from which you should be able to download the online manual with a troubleshooting section that includes specific instructions on clearing a paper jam. See also this page, as I have no great confidence in the links I get from canon, their website is so backwards. If you choose the service and support option, then ask "how do I clear a paper jam" you'll see the instructions they offer.
Issue: Paper is jammed inside the printer
Solution: Remove foreign object from paper feed area (MP130)

Remove foreign object from paper feed path If error message
  • [PLEASE CLEAR PAPER JAM AND PRESS [OK]] or
  • [CHECK PRINTER]
is displayed, follow this procedure to remove paper or obstructions from the machine. Clearing Jams In The Paper Output Tray:
  1. Gently pull any jammed paper out of the Paper Output Tray.

    mp130_extjam.gif

  2. Press .

  3. If you cannot see any jammed paper in the Paper Output Tray, remove it from the machine's interior.
    1. Press to power off the machine.
    2. Lift up the Scan Unit until it locks into place.
    3. Open the Paper Output Tray.
    4. Look in the print area for an obstruction (such as a paper clip, staple, tape, etc.) and then remove it.

  4. If you are printing from an application software, follow the instructions displayed on your computer.
Clearing Jams From The Auto Sheet Feeder:
  1. Gently pull out any jammed paper from the Auto Sheet Feeder.

    mp130_asfjam.gif

  2. Press .

  3. If you are printing from an application software, follow the instructions displayed on your computer.

Sorry I can't offer you much more, but just try to get all the bits out. Sometimes a pointy tool on a vacuum will help. Otherwise, maybe you can wrap and tape a post-it note around a popsicle stick or something to reach the paper and try to coax it out, or maybe a bit of folded tape on the end of a ruler or something like that. Good luck.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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Hi,

Follow the steps below to align the printer

  1. Press and release the On/Off button located in the upper left-hand corner of the operations panel to turn the power on. Open the sheet feed cover on the rear paper tray. Pull out the paper support until it stops at its fully extended position.
  2. 2 Open the paper output tray. Flip the paper output tray extension out. Load a sheet of letter-sized plain paper in the rear tray. Slide the paper guide to the right until it is snug against the left side of the paper.
  3. 3 Press and release the Home button on the control panel. The Home screen will be displayed on the LCD panel. Press the Up or Down Arrow button to scroll through the menu. Select the Settings option. Press and release the OK button. Select the Maintenance option. Press and release the OK button. Select the Auto head align option. Press and release the OK button.
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I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


Issue: More than one sheet of paper feeds while printing


Solution: Clean the paper feed rollers using the MX300 operator panel

sikaku.gif Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the l_mark_s.jpg or r_mark_s.jpg button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

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#1 of 2

Carryout a Manual Print Head Alignment If Possible.

Manual Print Head Alignment

If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print
Head Alignment.


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