Question about Electrolux Vacuums

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Question mark light has come on my vacuum and it wont run. I replaced the bag, but it wont start. I don't have a new filter is that the problem?

What does the question mark light on the electrolux vacuum indicate? Its an older model

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 15 Answers

SOURCE: Electrolux Epic 8000

YES,JUST TAKE OFF THE HEPA FILTER.
IF I MAY SUGGEST,IF YOU WANT TO BUY AN AREUS/ELECTROLUX YOU MAY WANT TO LOOK AT THEIR "BOTTOM OF THE LINE" MACHINE, THE "CLASSIC" IT'S HALF THE PRICE AND A MUCH BETTER DESIGN THEN THE NEW "FLAGSHIP" MODEL, WHICH IS COMPLETELY DIFFERENT THAN ANY PAST ELECTROLUX. IT'S BULKY,AWKWARD TO USE. EVEN IF YOUR BUYING FROM ANOTHER SOURCE, GO INTO AN AERUS DEALER AND GIVE THEM A TEST DRIVE.
I CLEAN APARTMENTS FOR A LIVING AND AM VERY FAMILIAR WITH ALL ELECTROLUX MODELS.
GOOD LUCK!

Posted on Apr 09, 2008

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SOURCE: Electrolux Epic 6500SR Full Bag sensor working, Does not Reset properly

The problem was a sticking switch that was not being reset. The vacuum on/off switch mechanism is comprised of two switches. One is the main switch that turns the vacuum on and off. The second is a shut off switch that gets tripped when the full bag sensor is engaged. This second switch is supposed to get reset when you push the on/off switch on the outside of the machine. The full bag shutoff switch was stiff and it, therefore, was taking a couple of presses of the on/off switch to move the shutoff switch back into the running position.

Posted on Jun 20, 2008

chris321918
  • 32 Answers

SOURCE: vacuum not picking up

At the top of your wand, do you have a plastic swivel that cover a hole in the wand? This is for when you are cleaning curtains, and if that is open, or cracked you will loose suction there... also check your hose for cracks, or breaks. If it were in the shop I would put a gauge on it... normal suction is about 80-95 inches of water lift at the end of the hose. Once you have check each section of the hose, and wand, check the housing for cracks, a missing gasket (Very Good Reason For Lack Of Suction) As to your Filter, how long have you used that one filter, you can clean them for a while, but once a paper filter gets full of FINE dust you won't get it all out, you will have to replace the filter itself at that point. I hope this was helpful.

Posted on Jan 19, 2009

  • 566 Answers

SOURCE: Electrolux #1521 Canister Vacuum won't stay closed

hi from uk your problem with the canister cover/door coming off whilst vaccing ? you have renewed bag ? ok but there is a filter/gauze also inside the canister where bag is fitted if you check inside you should see the filter at opposite end from where bag is secured it is usually fitted behind a slotted pull out plastic gate ? this filter/gauze is to allow air out of canister when vaccing and the filter traps any dust that may accumulate inside the canister case so the dust does not get blown out to atmosphere/rooms SO if this filter is clogged it will not allow vacced air to escape out of canister so result is build up of pressure within cylinder and eventually cover flips open ! so for now you can remove filter/gauze and wash then dry refit this will allow air to escape from canister but still retain dust particles from escaping as it is designed for however may i suggest you replace filter when convenient ? all above is on assuming that the latch on cover is working ok and not now damaged ? hope this helps best wishes

Posted on Mar 01, 2009

  • 73 Answers

SOURCE: Electrolux Vacuum keeps turning off and light looks like bag with

Turn the knob on the top of the vacuum all the way to the right.I had the same problem and that fixed it.

Posted on Aug 27, 2009

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1 Answer

Evrything is clean or new. bag filters hepa ect. the problem is i plug it in , it fires to life straight away without the customary flashing green lights and lift of the vacume handle , then runs for


Not knowing what kind of vacuum and not having enough details for a definitive answer it seems you may have an obstruction somewhere that is restricting the airflow. Sometimes they can be very difficult to locate. Start where the dirt collects, in the bag or dirt cup depending on what vacuum you have and work your way through the vacuum trying to locate a clog or obstruction.

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Will not turn on, question mark sensor is on


This is because the filter bag has been removed and you need to install a new filter bag....Once the filter bag is installed, the unit should run as before.

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I have a Windsor Sensor s12 and power shuts off after 5 min. of vacuuming. I'm wondering if it's overheating of if there is some other sensor that causes it to shut off.


Your Sensor most likely has an internal heat sensor that is shutting off the motor. Some vacuums install an external heat sensor with a reset button that you must push to re-start the vacuum. If your model does not have an external reset button it is most likely a sensor inside the motor. If it is defective the motor must be replaced to solve the problem. But first make sure the overheating is not being caused by a blockage somewhere or the bag is too full. Air must pass completely through a vacuum starting at the floor where it picks up the dirt through all the canisters, filters, bags, etc. and then is exhausted from the vacuum. Any restrictions or blockage can cause the motor to over heat.
That Vac Guy

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Unbeknownst to me, someone took the bag out of my Kenmore Progressive vacuum and failed to replace it. I have been vacuuming without a bag for months, and today the vacuum stopped sucking. When I opened...


Sounds like you need to buy a new motor. All that grit and dust will ruin a motor and I'm surprised it lasted as long as it did.
This is where a vacuum that won't run without a bag would have been nice. (Aerus for one)

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hi from uk may i suggest you remove cover and the new dust collection bag then if you look in the bag compartment there is a gauze filter fitted usually grey in colour ? at opposite end of compartment where bag connects this gauze filter is the outlet from bag compartment that the air exhales when vac is operating ie as vac **** up dust into bag the bag has microscopic holes that allow sucked up air and dust to collect but keeps dust from passing into bag chamber but allows air to escape thro holes and so enter bag chamber then escapes via the gauze filter to outside of vac hope you follow this ?? now if this filter is blocked/never been cleaned/changed ? then the symptoms of indicator bag full light will come on you can remove and wash filter if it is gauze typ? dry and refit then try vacuuming ? or replace filter they are not expensive usually in pack of 3 in uk DO NOT RUN VAC WITHOUT THIS FILTER FITTED ! or you will have some dust in the room ? hope this helps?

Feb 27, 2010 | Electrolux UltraLux 2000 Bagged Canister...

1 Answer

Bag was full, changed it, the unit now turns off


Try dialing the control valve to the mid way position. If the unit still shuts down with the bag full light on you have a damaged control valve under the dial on the top of the vac.
This valve failure is common in this model and can only be repaired by someone with original AERUS Electrolux repair parts, generally at an AERUS repair shop.

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1 Answer

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Turn the knob on the top of the vacuum all the way to the right and try it again

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1 Answer

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Make sure the bag is in place correctly. The question mark light indicates that there isn't a bag in the machine. There is a small button in the front of the bag housing that is depressed by the cardboard top of the bag. I think it is located in the bottom right hand of the bag housing if you are facing the front of the machine. Make sure the bag is depressing this actuator when the front of the machine is closed. If it is, it may be an internal problem with the switch. Good Luck!!

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Try turning the knob on top of the machine all the way to the right and try it again

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