Question about Dell 3100cn Laser Printer
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Either the "toner cartridge sensor" N4445 isn't reading the chip in the toner,
or an MCU board P5281 or EEPROM is defective
Posted on Jul 31, 2009
are you using a dell-branded toner cartridge? if yes, then you should replace the toner cartridge sensor and machine control unit (MCU). if no, you can enable the non-dell toner mode on your printer's operator panel. how? press menu, down until "configure" & press select; down until "maintenance" & press select; down until "non-dell toner" & press select; down until "on" & press select.
Posted on Sep 09, 2009
First, I wouldn't worry about the "K toner out", it might finally disappear once you get rid of the Cyan problem, if indeed you replaced the black toner for a new and healthy one.
Make sure that the cyan toner cartridge is securely fitted in it's drum unit, and the "knob" that opens the toner cartridge is in fully open position. Sometimes when manipulating inside the printer the "knob" might get moved a bit.
Generally, the toner cartridge sensor is connected via the drum unit, so usually the problem is with proper seating of the drum unit and good electrical contact between the metal fields on the sides of the drum unit and contacts protruding inside the printer. Cleaning both of any residue might help.
Once I had a defective toner cartridge, that caused such problem, but it was the contact between the toner cartridge and the drum that was broken. You have to experiment a bit.
I'm pretty sure in this model it is possible to swap two units - if you swap for example cyan with magenta, and observe if the error moves from cyan to magenta or not, you can draw conclusions if the problem is with the toner/drum, or with the printer not seeing the cartridge for some reason (sensor inputs killed by static electricity for example).
Posted on Oct 26, 2009
Testimonial: "thanks for the feedback, it helps."
It sounds like you've got contamination on the drum cartridge or on one of the toner cartridges.
I'm actually going to be installing black toner in my 3100cn in about 8 hours, so I'll inspect and clean each of the carts, and write up the process for you tonight.
Posted on Jan 27, 2010
Testimonial: "Thanks! I have gone through all the instructions on Tech support for the printer. All cartridges have been cleaned and drum has been cleaned. Guess "
This link will take you to a site where you can download the manual for your machine. You will the link on the right side of the page.
Hope this helps.
Posted on Aug 04, 2010
Tips for a great answer:
Mar 28, 2011 | Dell 3100cn Laser Printer
Dec 13, 2010 | Dell 3100cn Laser Printer
Jan 27, 2010 | Dell Office Equipment & Supplies
Sep 30, 2009 | Dell 3100cn Laser Printer
Aug 12, 2009 | Dell 3000cn Laser Printer
Jul 30, 2009 | Dell 3100cn Laser Printer
May 27, 2009 | Dell 3100cn Laser Printer
Nov 14, 2008 | Dell 3100cn Laser Printer
Nov 07, 2008 | Dell 3100cn Laser Printer
361 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: