Question about Motorola Mobility E815

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Motorola E815 Display Screen Blank

My display screen is blank on my Motorola E815 not sure what happened?

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  • Jon AH Nov 13, 2007

    My e815's internal screen went blank (white) yesterday (Nov 12, 2007). After that, the internal screen came up with diagonal lines -- like a t.v. that needs adjustment on the vertical control.



    I know of no abusive situation that would have provoked this.



    I've tried powering down, taking the battery out, charging it fully, etc., multiple times, but with no change.



    This phone has wonderful reception and great features. I'd love for its durability to come up several notches. (Bluetooth went out before this -- this is the 3rd E815.)



    Any suggestions?

  • Anonymous Jan 09, 2008

    Same here.

  • Anonymous Feb 12, 2008

    My phone also had this problem, I ended getting a used e815 off of ebay rather than using up my NE2. I went one step further with troubleshooting and replaced the flex cable that connects the screen to the rest of the phone, with no success.

  • b-ry Feb 20, 2008

    i have the same problem but my screen only shows the colors of the screen, black and white stripes, blurry background picture, just plain black or a purple color when i open it. the outside screen works fine i see all the numbers when i gets texts, people calling me, signal strength, battery life, and what ever else is on the outside screen. phone works fine just cant see the inside screen to get numbers, read texts, so on and so on. if you have any info on how to fix this problem please email me at (rv_b@sbcglobal.net). thank you,...... Bryan

  • CSWS Apr 22, 2008

    My motorola E815 quit lighting up suddenly. The phone works and if I can get under a bright lamp I can actually see the items on the screen but for the most part if I don't know the number to dial I'm out of luck because the display is blank. If anyone has suggestions please email me at blomes@gpcom.net

  • missyjap Nov 15, 2008

    My display went blank on several occasions. I powered down and up and it was fine. Today, it went blank, and nothing works. What do you suggest?

  • Anonymous Mar 27, 2014

    screen displaying locked

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Flex cable connected to the main board tend to get loose. You need cell technician to fix that problem.

Posted on May 25, 2008

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1 Answer

My problem is my inside screen went blank white. About a week ago the inside screen started to do weird stuff like one day it had multi colored snow. The next it went blank. The next it looked like liquid...


Hi,

there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Good luck.

Oct 05, 2010 | Motorola Mobility E815

1 Answer

My problem is my inside screen went blank white. About a week ago the inside screen started to do weird stuff like one day it had multi colored snow. The next it went blank. The next it looked like liquid...


Hello,

there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Take care.

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there is a flex cable that connects the bottom of the phone to the top. that cable is damaged. contact your local cell phon e repair tech or you can contact www.fixphonenow.com , they can do the repair for $40.

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NO YOUR DISPLAY IS DAMAGED YOU HAVE TO CHANGE UR PHONS DISPLAY AND IT WILL WORK EVEN CHANGING THE DISPLAY IF IT DONT WORK CHECK THE DISPLAY CONNECTOR.

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