Question about Hitachi 55VS69 55" Projection HDTV

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Error 161-10 I receive error code 161-10 posted across the middle of my screen which also says that I may not be receiving all of my cable features. It instructs me to call my cable provider. Time Warner Cable reviewed this, and the cable was ok. They thought it was a tv problem.

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  • rheildds May 30, 2009

    Thanks for all the trouble. I gotta laugh. And who says that customer service is dead?



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Ok! You wouldn't believe the thing I went through to get a respectable answer to your query! First, I DL'd your models user manual... Nothing! So, I called 1-800-Hitachi! The manual said it was open 24-7! Nothing...(Business hours are from 8am to 5pm est) Then I went to Hit's web site Nada! So then I did a world wide search of your error code and I finally got an answer! ...In Japanese! So then I had Google translate it by copy & paste in the Google window. But all it came up with was a eerily complex flow chart of something called "Input Format Hierarchy"! which, as you ALREADY know, is saying you may not be getting everything out of your cable! AARGH!
So then I called a friend at Tele-Vue in Denver, CO., but he, also, was stumped. He speculated though that it may be that your TV is looking for a certain audio channel that your cable isn't providing.
So, here's my best advice to you. Call Hit during bussiness hours and that will get your ball a'rolling!
I really did try my best to get you an answer. Sorry I fell short. Who else would do ALL that for free! LOL! Have a great day, bro!

Posted on May 30, 2009


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Error 32


Errors 30 through 33 all indicate the loss of communications or erratic communications between

the microprocessors in the upper PCA and the lower PCA. The trouble shooting procedures for

all of the are essentially the same. Error 30 is defined as upper PCA not receiving from lower

PCA. Error 31 is defined as faulty data received from lower PCA. Error 32 is defined as lower

PCA not receiving from upper PCA. Error 33 is defined as faulty data received from upper PCA

Possible Causes

1. An upper PCA to lower PCA interconnect cable is bad.

2. The interconnect cable at the upper PCA was mistakenly plugged into the CSAFE connector.

3. A 5.17 EFX equipped with version 1.01 upper and lower software.

4. A 5.17 with mismatched upper and lower software.

5. A defective lower PCA.

6. A defective upper PCA.

Possible Remedies

1. Substitute a know good interconnect cable between the upper and lower PCAs to determine

if the interconnect cable is defective.

2. Remove the interconnect cable from the CSAFE connector and insert it in the correct upper

PCA connector.

3. Replace the 5.17 upper and lower software with the most current software versions.

4. If only one of the upper or lower software is version 1.01, replace the version 1.01 software

with the most current version of software.

5. Substitute a known good lower PCA to determine if the lower PCA is defective.
6. Substitute a known good upper PCA determine if the upper PCAs defective.

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