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My Printer continually has the paper get stuck on the way out of the tray. Every 3rd or 4th page I have to open the side panel, pull out the paper that is 1/2 way in the tray, and then close the printer back up. The red error light comes on and the screen says "MEDIA JAM TRAY 1".

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  • dduane Jun 02, 2009

    This is for a Minolta Magicolor 5440 DL printer.
    It does make some funny noises as it is printing each page. As each page is being printed, there is a high pitched wincing noise that is made that lasts 1.5 seconds.
    It sounds like something is slipping.

    The printer prints 3-4 pages at a time before the error occurs. it isn't clear to me that there is any problem with the paper, the paper doesn't actually looked jammed anyplace when I open up the side tray. I've tried flipping the paper over in the tray but that doesn't fix the problem.

    The paper stops at a rage of 3 to 5.5 inches of coming out of the paper tray. There is another piece of paper that has printing on it that is 1/2 way out of the printer when the jam happens.

    Let me know if I can provide any more info. Would photos help ?


  • dduane Jun 02, 2009

    There are no grinding or ratcheting noises when I turn on my printer.

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How have you pulled the paper out? it could have damaged the printer and its constantly causing a jam now.

are there any "grinding/ratcheting" type noises wnen you turn on your printer? ?

also can you send me the brand and model of your fac machine / printer (as you have listed it)
and I will know more.

Thanks

Posted on May 30, 2009

  • Ekse Jun 02, 2009

    Hey

    heres my canned general advice on the paper jams, go over it and try it while I look into your spesific model and get back to you soon.




    1. Turn off the printer.

    2. Remove any paper trays. Inspect them for wrinkled or damaged paper.

    3. Also open the back cover of the printer if this model has one.

    4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.

    5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.

    6. If you find a piece of jammed paper, remove it by
      holding it with both hands and pulling firmly. The goal is to keep the
      paper from tearing. If several pieces are jammed together, try pulling
      out the middle piece first to loosen the jam.

    7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
      this step especially if the jam message comes up repeatedly without any
      obvious paper jam, there may be a small tear of paper inside.

    8. Ones the printer is free of paper Replace the toner or
      ink cartridge and paper trays, close any doors you opened and turn the
      printer back on.

    9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

    10. see alternative solutions if the problem is still not solved.



    alternative solutions:
    Load
    a piece of thick paper, for example photo paper and press the resume
    button (may be diffrent button on diffrent models) a few times to the
    printer picks up the paper and puts it through the machine.


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2 Answers

When printing documents no matter how few or how many pages, paper gets stuck in the middle of printing.


Try using regular paper on unit as specified by Samsung. If that does not resolve the issue then the hassle lies with the paper feed mechanism. Often a good cleaning of all the rollers in the path can take care of the issue.

Aug 24, 2015 | Samsung ML 2525 BW laser Printer

Tip

HP LaserJet LJ 4350 locks up when duplexing


Symptom: Your LaserJet 4350 prints just fine until you try to print a double-sided page. Then you see the page start to exit, pull back in, then stop. The Data light continues flashing green, and the display reads, "Processing..." There is no error indication, but the machine won't print the second side and continues to hold the half-printed paper in the duplexer. If you open the top cover and close it again, the printer will eject the page, then try to print the whole thing again, unless you're quick enough to cancel the job first.

Cause: The printer is expecting a different sized paper than what it's running. Often it's not the menu settings, but a little lever in the paper tray itself. Pull out the paper tray you're trying to print from and look for a little blue lever on top of its right-hand side. The lever is labeled "Standard/Custom." Flip it to Standard (parallel to the tray side) and your problem should go away.

on Mar 17, 2010 | HP LaserJet 4350dtn Printer

1 Answer

ON MY PRINTER THE SHEET IT IS STUCK. HOW CAN I SORT THE PROBLEM??


Where is the page stuck.

If it is stuck feeding into the machine you can remove the paper tray and pull the page down.
If it is stuck after feeding partway through the drum unit you have to pull the drum and toner unit out and pull the page out of that.
if it is stuck partway out of the machine open the back of the machine and pull the page free from the fuser and paper output tray.

If for any reason the page tears make sure you have all the pieces out of the machine. Do this by reassembling the page on the desk to see that it has all the parts to complete the page.

Sep 10, 2014 | Brother HL 2140 Laser Printer

1 Answer

Paper is stuck/jammed on the drum and I am having difficulty removing the d rum unit and toner


Hi lbestu,

Please Read Tip Carefully :-

Tip: To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

1.Turn off the printer.
2.Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.
3.Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.
4.Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it
5.Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance or repair

Hope It's resolve all Your HP Printer Problem,
Or

Still having Problem Then follow Us For
Brother Printer Support

Feb 05, 2014 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

Dell 966 aio printer....paper jam and I cannot release paper from roller. Is there a way to release roller?


Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

Aug 28, 2013 | Dell 966 All-In-One InkJet Printer

1 Answer

Printer pulls one page all the way thru w/o printing anything on paper and then pulls 3 to 5 pages all the way thru and then 1 page thru and paper gets stuck in middle...then red light comes on and blinks...


check for low ink level it need to replace the color or the black cartridge click on the printer status to see what cartridge is near empty, or you can check for pending job right click on the printer then open it if you can see that it has a pending job delete it all

Aug 09, 2011 | HP Photosmart 7450 InkJet Printer

2 Answers

4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

I have paper stuck in it and can not get it out


Hi
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.
* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

Jul 18, 2010 | Dell 1110 Laser Printer

1 Answer

It's jammed


When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.
To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

Mar 12, 2010 | Lexmark X4530 InkJet Printer

1 Answer

Paper Jam Toshiba 250


Hi,
  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.
Thanks! mannu_rakesh

Aug 31, 2009 | Office Equipment & Supplies

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