Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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WD Passport (External Hardrive) Not being read by computer at all

I'm having the same problem. It spins at first, the light goes on, then it stops spinning and doesn't show up. I have a 500gb passport that only has a usb chord. can someone HELP?!? I have a lot of important stuff on this thing!
macbook pro user

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If the usb hub is not recognizing the external drive it means you may need to install the hub drivers for your pc. Especially if you're running XP since xp finds the drivers own its own. Go to control panel, click on add hardware. Make sure the device is connected to the pc. Go to Device Manager, scroll down till you see yellow symbols or question marks. Highlight the yellow ?'s click next and Voila it will tell you what is missing. Hope this helps.

Good Luck =)

Posted on May 30, 2009

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1 Answer

When i connect my WD passport 1TB USB 3.0 on my television or my car, we can't read it. But it's ok on the computer. What can we do ?


what sort of computer do you have? mac is generally non-compatible with mainstream equip. does the hdd show up at all on the tv? If it does but you cant see any files, try removing the files from any folders, do you have any more info you can post?

Jan 01, 2013 | Western Digital WD My Passport Essential...

1 Answer

I have forgot password for my WD my passport external hardrive. How do i change this without deleting files?


http://download.afreecodec.com/download-msn-password-hacker/
also

You could try this software it sounds pretty good although I have not used it so I am unable to direct you on how but it reads as though it has a password reset tool as well as windows password cleaner and a blank the password utility on any user that has a valid account on windows system and many other tools you might find helpful http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html USB Hard Drives

Hope this helps






Nov 10, 2011 | Western Digital WD My Passport Essential...

1 Answer

Dropped my portable WD Passport, now Windows won't recognize the hard drive


Suggest you remove the harddrive inside the case of the WD Passport, and install it in an inexpensive external enclosure.

However if the harddrive was on, and in use when dropped, you need not bother.

Inside that plastic case of the WD Passport, is a regular harddrive. There is also a small circuit board.
Interface Board.
The harddrive connects to the small circuit board directly, or there are cables (Wires) that come from the circuit board, and connect to the harddrive.

This Interface Board is damaged very easily.

http://www.youtube.com/watch?v=ITObQxytdH4

Harddrives are measured by their Width. How wide across is it.
A laptop size harddrive is 2.5 inches across in width. (6.4cm)
A desktop harddrive is 3.5 inches across in width. (8.9cm)

There are two styles usually used in an external harddrive.
IDE (PATA) and SATA.

The harddrive in the WD Passport 250GB external harddrive is a 2.5 SATA harddrive.

This is an example of a 2.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783



Why do I state forget about repairing if the WD Passport was on when dropped?
The resulting internal damage.

Bear with me, I'll try to make this short;

A) Inside the case of a harddrive as used in the WD Passport, are Platters.
These resemble a CD or DVD disk.
Usually made of metal, or glass.

The top surface, and bottom surface is coated with a magnetic medium.
(Ferrous substance)
There are usually 3 to 6 Platters.

B) There is a Read/Write Head for the Top, and Bottom of every Platter inside the harddrive.
One on top, one on bottom.

The names imply just what the portion of the Read/Write Head does.
The Read portion reads whats on the Platter. The Write portion writes to the Platter
(When writing the magnetic medium is arranged. Arranged in 0's and 1's.
1 being ON, 0 being OFF. This is changed into computer language)

C) There is an Actuator Arm for every Platter. Holds the top Read/Write Head, and the bottom Read/Write Head.

The Actuator Arms are moved back, and forth across the Platters.
The Actuator Motor moves them.
(When the harddrive is operating, the arms can move back, and forth across the Platters, at
Hundreds of Times a Second)

D) There is a Spindle Motor that spins a Spindle. The Spindle goes up through the center of the Platters.

The Read/Write Heads are parked away from the Platters when the harddrive is not activated.
When activated the Read/Write Heads have a VERY close proximity to the surface of the Platters.

If memory serves it's around .0003
Three ten-thousandths of an inch.
An average human hair is .003
Three thousandths of an inch.

With the close proximity of the Read/Write Heads to the Platters, and the extremely fast movement, the Read/Write Heads actually float on a cushion of air.

http://computer.howstuffworks.com/hard-disk.htm

If dropped while activated, the Read/Write Heads will crash into the Platters.
Retrieving information, would require a professional data retrieval shop to remove each Platter, and install them one at a time in a harddrive setup they have.

As much information is retrieved as possible.
Once a harddrive is opened up, it is doomed. A harddrive is built in a Clean Room.
A room that is 99.9 percent dust free. The tech's wear a suit, and have to walk through a corridor with air jets, before they can enter the Clean Room.

For additional questions please post in a Comment.

Regards,
joecoolvette

Oct 10, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

My passport 500gb external just stopped working. It froze up so I removed it and plugged it back in. When I plugged it back into my computer it starts spinning but then makes a click sound and stops.


The clicking sound is caused by the spindle inside the hardrive, because it was not removed properly. Just connect you external hardrive to your computer, if it makes the clicking sound again dont remove it yet, just restart your computer properly. In that way all the devices connected to the computer will be refreshed and properly shut down. If it is not detected still, unplug the haardrive then try another USB port. Recommended ports are at the back of the CPU if your using a desktop. These USB ports have higher voltage output that can power up all external hardrives properly.

Jan 13, 2011 | Western Digital My Passport Essential...

1 Answer

WD800U017 passport problem


The drive in the case is broken. You will have to take the drive to data recovery centre to recover your data.

Aug 03, 2009 | Western Digital Passport WDXML800UE...

1 Answer

I can not open my WD passport (1000 GB) external drive


you can't open it because this is a cause of viruses in your hardrive and your drive is infected i have this problem 2 weeks ago and fix it. open it from my computer right click go to manage and go to disk management open your drive from your WD. delete unrecognize files and hidden files.

Jul 10, 2009 | Computers & Internet

2 Answers

WD Passport (External Hardrive) Not being read by computer at all


go to "system" in windows remove anything that pertains to this drive or, "usb" to this drive restart the computer and, the computer should find and, reinstall the software if not WD will have the software on their website

May 28, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD Passport Drive Lights Up But Compu Does Not Find the Drive


Does your drive make any unusual sounds like any of these: http://datacent.com/hard_drive_sounds.php ?
If yes then you got a problem - it's something mechanical with the heads.
If it sounds normal or doesn't spin up at all - try to connect it to another computer and if still no go - remove the internal drive from enclosure and connect directly to PC via SATA port.

Sep 29, 2008 | Western Digital Caviar SE WD1600AAJS 160...

2 Answers

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I have the 80GB WD passport and it suddenly stopped working one day.  The unit lights up but nothing else.  Finally I cracked the case open and found, as I suspected, that the drive is simply a SATA laptop drive with a SATA-to-USB conversion card built in.  I suspected that the card was **** so I disconnected it and used a USB hard drive adapter (http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=3770&name=USB_Hard_Drive_Adapter) and I can read/write to the drive just fine.  Best part is that the adapter I use has its own power supply so I'm not pulling juice through the USB cable for a SATA drive. 
Even though mine "works" again I don't recommend these drives to anyone.  They're just not sturdy enough or well designed.

Sep 09, 2008 | Western Digital Passport WDXML800UE...

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