Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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GE PS123 MGNA CC Ice Auger

The plastic ice auger in this GE model fractures every 12-15 months. Since taking ownership, I've replaced this auger assembly twice and the bucket/auger assembly once. The design is no feat of engineering mastery. Is there a stainless steel alternative to the OEM plastic? I have a GE Profile Side By Side, which also has an issue with the Metal 'Auger' and a broken plastic ring. I'm not sure of the correct terminology, as I don't have any schematics. I have the plastic rectangular/square Ice bucket, which has the metal screw, which dispenses/drops ice at one end, as well as dispensing the crushed ice. On the other end, is a plastic, circular part. I'm assuming this is the auger. Or it might be called something else. The plastic part is approximately 1.5 inches in diameter at the small end, where the screw goes through it. The backend of the plastic part is approximately 3 inches in diameter. I've been trying for a few hours to figure out how to remove the screw unit. I've removed the 4 screws underneath the unit, as well as the one screw that holds the metal rod for dispensing/crushing... I've tried to insert two flat head screwdrivers in the side, to disengage the plastic tabs.. i can't figure out how to get the head of the auger/screw to be loose enough so it can be removed from the housing... Any thoughts/comments, or pointers to actual diagrams would be greatly appreciated... Thanks -bruce

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SOURCE: GE PS123 MGNA CC Ice Auger

I just finished replacing the ice auger in my GE HSS25GFPA side-by-side and offer some suggestions/hints.
The auger (WR17X11705) was available locally (Appliance Parts Co., $28.97). This fits many other refrigerators. The replacement took a little under 2 hours. I estimate these hints may cut the time by one-half.
There are only 4 screws in the entire ice drawer assembly. It possibly was not necessary to remove the control rod. The other 3 screws hold the front cover. There are also 2 tabs holding the top of the cover.
The most difficult part of the repair was removal of the plastic assembly housing the crusher blades and the front bearing of the auger. This is held in place by only 2 large square tabs on the sides. There is enough space to get ONE side to release BUT to get both released required careful prying with thin-bladed screwdrivers (and prayer). These "tabs" don't push in, rather the drawer flexes out. Once released, the unit slides up and angles to allow removal of the auger/crusher. Re-assembly could not be easier. Stainless sheet metal screws would probably work if you do break something.
Remove the clear inside cover of the crusher assembly and the "C" clip on the threaded end of the auger shaft to separate the auger from the crusher.
And now for my PRIMARY reason for sharing my experience - the %#$@ plastic nut/bearing is a LEFT-HAND THREAD. I only realized this when trying to bend my make-shift split screwdrive back and the SOB loosened right up!
Carefully note the locations and orientations of the blades and spacers as you move them from the old to the new auger.
Good luck!

Posted on May 01, 2009

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I just finished replacing the ice auger in my GE HSS25GFPA side-by-side and offer some suggestions/hints.
The auger (WR17X11705) was available locally (Appliance Parts Co., $28.97). This fits many other refrigerators. The replacement took a little under 2 hours. I estimate these hints may cut the time by one-half.
There are only 4 screws in the entire ice drawer assembly. It possibly was not necessary to remove the control rod. The other 3 screws hold the front cover. There are also 2 tabs holding the top of the cover.
The most difficult part of the repair was removal of the plastic assembly housing the crusher blades and the front bearing of the auger. This is held in place by only 2 large square tabs on the sides. There is enough space to get ONE side to release BUT to get both released required careful prying with thin-bladed screwdrivers (and prayer). These "tabs" don't push in, rather the drawer flexes out. Once released, the unit slides up and angles to allow removal of the auger/crusher. Re-assembly could not be easier. Stainless sheet metal screws would probably work if you do break something.
Remove the clear inside cover of the crusher assembly and the "C" clip on the threaded end of the auger shaft to separate the auger from the crusher.
And now for my PRIMARY reason for sharing my experience - the %#$@ plastic nut/bearing is a LEFT-HAND THREAD. I only realized this when trying to bend my make-shift split screwdrive back and the SOB loosened right up!
Carefully note the locations and orientations of the blades and spacers as you move them from the old to the new auger.
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