Question about Viking DFBB363 Bottom Freezer Refrigerator

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I have a bottom freezer (Viking) - some water is leaking out - & I noticed ice on the floor of the freezer. I emptied out the drain pan - which was overflowing. But I still have some leaking.

How to defrost a Viking freezer

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I had this same problem with my Freezer for a long time. After a few visits from the tech with no progress I decided to go at it myself. What is happening is that the drain keeps freezing. IMO there is a design flaw with the drain. I think that they probably should run the defrost cycle longer or wait longer before they start to cool again. The water freezes up before it has time to run out the bottom of the drain. Once this happens eventually the drain freezes up entirely and won't melt when the defrost cycle happens. The melted water has only one place to go and that is out the front and onto your floor. I took out the rack and drawer. I melted all the ice that was causing the door to not close all the way. I then removed the back panel of the freezer to expose the coil and drain. It took some time but i melted all the ice back there as well including making sure the drain was 100% clear. Once I did that I wrapped 1 copper wire around the heating coil on the front of the heating coil and another around the back of the heating coil. I did this directly over the drain hole. I then twisted the front and back wire together so they would center over the drain hole. I extended the wires down into the drain hole and made sure it was just sticking out the bottom of the drain hole but not touching the drain pan. Now the idea is that when the heating coil heats up it will transfer enough heat down the wires to melt any ice in the drain. So far it has been a month and there is no ice even behind the cover (you can see through the holes in the bottom) and the drain is still clear. little early to claim 100% victory on this but in the past I would already see some ice build up by now. Hope this helps others as this was driving me crazy and the idea of having to replace a very expensive fridge over something like this was driving me crazy.

Posted on Apr 04, 2015

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Check seal all around bottom

Posted on Jan 23, 2010

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JENN AIRE LEAKING WATER ON FLOOR. NOT SUPPLY LINE PROBLEM. HELP


Open freezer, remove lower crisper & look for solid ice on freezer floor & area at rear of freezer. If present, defrost drain is restricted. Depending on make & model remove ice, remove rear wall and clear defrost drain trough and drain path. Verify by removing kick panel, pour a cup of near boiling water through drain and watch as it drains into pan. Once clear, pour one ounce of bleach into drain tube. Also check as water is draining into pan that the pan is not leaking due to pan cracks. This solution is based on the fact that you are stating no hoses are bad.

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Where is the drip pan on this refrigerator? do I have to empty itor does the coils evaperate it?


it's behind the bottom kick plate,some machines don't have one,the water drips on the floor near the compressor and no you don't do anything with the pan,if you're having a water problem you could have a clogged drain line,it's in the freezer,when the machine goes into defrost the ice melts and goes down the drain line to the drip pan,if that's clogged water will leak out and you'll see ice on the floor of the freezer,also a water line could be cracked and leaking but the water in the pan evaporates on it's own

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I have an Amana BRD18V1 or V2, bottom freezer. About every two weeks it leaks water on the floor on the right hand side and i have to defrost the bottom part to get about an inch of ice out. I trust...


I assume you mean water leaking on floor of bottom freezer? There should be a small hole in floor in back to drain defrosted water down to pan under unit. This line might be clogged with food or frozen water. Carefully pour some hot/boiling water down tube to clear. You should see it empty into pan under unit where fan evaporates it.

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1 Answer

Water leaking on the floor


Clean the drain pan and drain line in the back of the freezer section underneath the evaporator coil. Make sure water drains when you pour it in.
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Water pools and freezes at bottom of the freezer. When tray is full water leaks out of freezer onto kitchen floor.


I am uncertain as to what you mean by "when tray is full"? However, you probably have a clogged drain in the freezer compartment. During the defrost cycle, which usually occurs every eight hours, defrost components (defrost thermostat & heater(s) ) melt the ice that has accumulated on the evaporator coil in the freezer compartment. The water from the melted ice drains through a hole in the freezer compartment (behind the freezer's rear panel) and accumulates in a drain pan below the refrigerator. This water should evaporate over time, whereby you should not have to regularly empty the drain pan. If the drain hole is clogged (usually from algae or other debris, etc.), the water finds another path to flow (which is inside the bottom of your freezer compartment). This water will usually freeze. Water will then flow toward the front of your freezer compartment and out of the door on to the floor when you open the door.

Contact an appliance service company to unclog your freezer drain. Also have them check your defrost components (thermostat & heater(s)).

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1 Answer

Water leaks into freezer bottom & floor


Hello, this sounds like you have a blockage in the drain tube, remove panel back of freezer..you may see ice build up...melt ice with hair dryer/heat gun...you will see a pan below evaporator...melt ice in pan...dry water up in pan with paper towel...now you should see a hole in pan that leads to drain tube...pour some hot water in pan..wait a couple minutes..mop up water and repeat this step 2-3 times....once you have done this find some flexible curatain wire or electrical wire..poke down the hole until you see the water drain..now it is clear..put back panel back and you are good to go. The reason you see water in the Freezer is because the water has been leaking into the freezer instead of running into the drain hole...If you need any further assistance please feel free to comment again. good luck! P.s Please don't forget to rate my solution thanks! Mike.

Aug 16, 2009 | Kenmore Refrigerators

1 Answer

Viking freezer leaking


you have a clogged drain, it is either clogged with ice or some kind of debris, thaw the freezer out and push a length of weed trimmer line down the drain. The drain is accessible by removing the back wall of the inside of the freezer. If there is no clog then the drain may be freezing up, if that is the case, take a piece of 14 gauge romex wire and loop it several times around the heating element at the bottom of the evaporator and push a few inches of it into the drain, this will get hot and transfer heat when it goes into a defrost cycle which is where the water is coming from in the first place

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Our Whirlpool top freezer unit is leaking water into the refrigerator. The model number is ET21NKXGW01 and at the top of the inside of the fridge, water is draining out into the fridge. The defrosting...


We were able to fix the freezer water leak. We unscrewed the false freezer floor and the inside back panel. Ice had accumulated on the freezer floor and the defrosting drain was frozen. We removed the ice by using a blow dryer then poured boiling hot water onto the frozen drain hole. The frozen water in the drain pipe hole eventually melted and the water released into the defrosting drip pan at the bottom of the refrigerator. Problem solved. We no longer have water leaking into the refrigerator.

Aug 05, 2008 | Refrigerators

2 Answers

Water leaking onto floor


unplug it again , sounds like your drain line has frozen, instaead of defrost water going down the tube and under refrig in drain pan, becuse tube is frozen its draining into freezer compartment and eventually spilling out through front of unit. totally defrost unit and behind back wall of freezer youll see a metal trough designed to catch water, in the center (under the ice is gonna be the drain hole, pour boiling water down until it runs freely

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10 Answers

Water leaking onto floor


Angels, sounds like your defrost drain is frozen over. When the refrigerator is going into defrost it's draining through the front instead of the drain pan. You can remove the shelves and peel off the back cover and clear the drain by pouring hot water on the frozen drain hole. If you have a baster of some sort you could try to squirt the hot water through the venting on the bottom of the panel. Another way to to point a hair dryer on the drain hole. The best method is to remove the shelves and panel and make sure the drain is clear. Catriver..post back.

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