Question about Viking DFBB363 Bottom Freezer Refrigerator
How to defrost a Viking freezer
I had this same problem with my Freezer for a long time. After a few visits from the tech with no progress I decided to go at it myself. What is happening is that the drain keeps freezing. IMO there is a design flaw with the drain. I think that they probably should run the defrost cycle longer or wait longer before they start to cool again. The water freezes up before it has time to run out the bottom of the drain. Once this happens eventually the drain freezes up entirely and won't melt when the defrost cycle happens. The melted water has only one place to go and that is out the front and onto your floor. I took out the rack and drawer. I melted all the ice that was causing the door to not close all the way. I then removed the back panel of the freezer to expose the coil and drain. It took some time but i melted all the ice back there as well including making sure the drain was 100% clear. Once I did that I wrapped 1 copper wire around the heating coil on the front of the heating coil and another around the back of the heating coil. I did this directly over the drain hole. I then twisted the front and back wire together so they would center over the drain hole. I extended the wires down into the drain hole and made sure it was just sticking out the bottom of the drain hole but not touching the drain pan. Now the idea is that when the heating coil heats up it will transfer enough heat down the wires to melt any ice in the drain. So far it has been a month and there is no ice even behind the cover (you can see through the holes in the bottom) and the drain is still clear. little early to claim 100% victory on this but in the past I would already see some ice build up by now. Hope this helps others as this was driving me crazy and the idea of having to replace a very expensive fridge over something like this was driving me crazy.
Posted on Apr 04, 2015
Check seal all around bottom
Posted on Jan 23, 2010
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Posted on Jan 02, 2017
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