Question about HP Pavilion dv4000 Notebook

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Can't remove dvd drive (hp pavilion dv4000)

My dvd/rw drive will not play dvd's,cd,any type of disc. I was told by a Hp rep to try removing the hardware and reinstalling it. I have removed the screws that supposedly hold it in. Help I can't seem to get it out and don't want to break it.

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This is courtesy of HP: It shows how to remove the optical drive properly from your laptop.

http://h10032.www1.hp.com/ctg/Manual/c00530488.pdf

Go to section 5.6 and it will show you the diagram on how to remove the dvd drive from the laptop.


Posted on May 30, 2009

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  • Master
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I think he meant reinstall the device driver not the actual device. Doing it to the actual device wont accomplish much but take some time. As for the driver go to this website: Click Here

Then download and run the fix it program there
Once you have run it restart the machine
You may have to do it twice before it works

Posted on May 29, 2009

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Cant play a dvd on laptop hp pavilion dv4000


I assume it will not play Store bought or rental dvd's.

Try buying a cleaning disc and see if that helps. Other than that the drive would need taken apart and cleaned to see if that fixes it.

It could also be an electronic failure, in which case it would be cheaper to replace the drive.

Hope that helps...

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