Question about Sony Handycam DCR-TRV140E Digital Camcorder

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Smacking camera does not work- HDV ZR1U SONY

Sony ZR1U - Camera has C 31:22 error "Please reinsert tape" - Please help! The smacking does not fix the camera. At least 8/10 tapes do not play.

Could it be a missing part? Can somebody post a photo of what the heads should look like?

Help!

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  • Val199 Jan 03, 2008

    The camera has been in repair at sony for months. I had to have at least four major parts replaced on my brand new Sony camera. I am scared to see what the future holds for this $5Kcamera that I have barely used.  

  • Anonymous May 11, 2009

    yes i do have the same problem on my sony hvr Z1U it keep saying c 31: 22 pls. let as keep sony inform maybe they will do something ebout it (fred at fredjosie@yahoo.com)

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  • 13 Answers

Look at my most recent post about this, or better yet, go to camerahacker.com to see many possible solutions plus diagrams and actual pictures. You'll have to scroll down about 60 pages or so, ther are over 2,000 complaints about this error code alone on just this one website!
YOu may be missing the roller, the white plastic lock or both. Turn the camera upside down, remove the tape and gently shake it and see if anything comes out.
Re-install per the directions on that website. If not sure what to do and you find the parts, post here again and I'll try to help you. good luck! BOYCOTT SONY!!!!!

Posted on Jan 03, 2008

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Posted on Jan 02, 2017

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