Question about Vtech VT-2431 Cordless Phone

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How to I reset the base for a Vtech VT-2431

The VT-2431 allows 4 handsets to register.. I did this.. I needed to replace 2 that failed, but the new ones won't register as the limit has been reached... Apparently, I need to "reset the base" with the reset code.. I am not sure what steps to take to reset the base.. Please help... -Guy I have the same problem. I've emailed VTech support for an answer.

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  • HuskyDawg Aug 17, 2009

    Solution works GREAT!!! Thanks!

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This worked for me after lots of digging....If you have already tryed reregistering your handsets and can only get two-or three to work try this and deregister them and re-register. If your base model number is vt2431: Take the handset out of the base, press **335782 on the dial pad of the base. (do not have the line active or anything , just put the (2) stars and 335782 in (no spaces) on the base unit. This will de-register all of the handsets at one time. Then just re-register the handsets...

Posted on Aug 16, 2009

Testimonial: "This works perfectly!!! I don't know how you found it, but GREAT JOB!!! THANKS!!!"

  • fourdrracer Aug 27, 2010

    Thank you SO much for this help. It solved a dilemma!!

    Lee

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I believe it is telling you it is not registered with the Base Unit. You did get the Base Unit with it didn't you, otherwise you have a paperweight.

If you do have a set then this is the answer

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Vtech cordless handset CS6209 will not connect with CS6229-2 base


Yes. The'old' handset must be de-registered from its
original base and then registered to your base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !! --

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1 Answer

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To be able to register your replacement handset, you must de-register all the handsets from the VT2656 base unit.

Follow the steps below to de-register your handset(s) from the VT2656 base:

1. Take out the handset that sits on the base.
2. Unplug power from the base.
3. Hold down PAGE while reconnecting power. When the In Use light blinks, release the PAGE key.
4. Hold down PAGE key for 5 seconds. When the In Use light begins to flash, release the PAGE key.
5. The handset charging light will blink 5 times. Within 5 seconds from when it stops blinking, press PAGE once.

You must register the handset(s) by following the steps below:

1. After charging the handset, remove it from the cradle, the LCD display will read "SEARCHING FOR BASE".
2. Press "NEW" and then enter the 15-digit Base ID code, located on the underside of the VT2656 base unit.
3. Press "OK". The handset will display "PLEASE WAIT!!".
4. Wait approximately 15 seconds. The handset will display "FOUND BASE". If the handset displays "BASE BUSY TRY LATER", this indicates that the system is in use. Wait until the base unit is in the idle (on hook) mode and repeat steps 2-4.

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I have a Vtech 2431 base station with 4 phones, one at the base station and 3 remotes, I need to replace one of the phones but I do not know how to reset the base station to remove all the phones...


This worked for me after lots of digging....If you have already tryed reregistering your handsets and can only get two-or three to work try this and deregister them and re-register. If your base model number is vt2431: Take the handset out of the base, press **335782 on the dial pad of the base. (do not have the line active or anything , just put the (2) stars and 335782 in (no spaces) on the base unit. This will de-register all of the handsets at one time. Then all you have to do is re-register handsets...

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If the other three handsets work ok then you have a defective handset.

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2 Answers

How to I reset the base for a Vtech VT-2431


This worked for me after lots of digging....If you have already tryed reregistering your handsets and can only get two-or three to work try this and deregister them and re-register. If your base model number is vt2431: Take the handset out of the base, press **335782 on the dial pad of the base. (do not have the line active or anything , just put the (2) stars and 335782 in (no spaces) on the base unit. This will de-register all of the handsets at one time.

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jimmackey

were you ever able to register the additional handset? I have the same problem with 4 handsets, one broke and I bought 2 new vt2420 handsets. The unit wont register handset #3 (the one that broke). Would love to know if you were able to resolve the issue?

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