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Hi I am not able to use my DVD now as my son put in the wrong code. He says he tried a few times and now it will not accept my code. Willit reset itself or is there something I am going to need to do. Ed

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  • ecore404 May 29, 2009

    Hi have tried that but I think I will need to reset it now. My pass word does not seem to work anymore

  • ecore404 May 29, 2009

    Ok I have tried twice now with my code of 5511 and the factory code that I think was 0000 but no it is not taking either of them. Can I reset this or do I need to take it in to a shop for them to do

  • ecore404 May 29, 2009

    This is a Dual model number XDVD710. My son tried to punch in the wrong code a few times, or so he tells me. Now it will not take my code anymore. I have done as you have asked but unless there is something he is not telling me I do not know what the problem could be. Am I able to reset the code and see if that works. If it does not then I will have to take it into the shop.

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Is this a factory code or one u put in, try unplugging the unit for 10 min's then try to enter the code again.

Posted on May 29, 2009

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  • yadayada
    yadayada May 29, 2009

    what are we working with here? there is no generic with problems like this.

  • yadayada
    yadayada May 29, 2009

    is this a GM product?

  • yadayada
    yadayada May 30, 2009

    OK u picked a theft deterent code for this when set it up, if u exceed 3 tries at inputting the code it locks up the unit, if u have the owners/user manual check what it says under code input instructions, if nothing is mentioned u will need to call Dual tech support line for help, when u say take it to the shop what kind of a shop do u mean? u will have to take it a shop that works on Dual car audio visual products like yours, but 1st contact the tech support for this product, the phone number will be in the user manual.

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