Question about Creative Labs Zen Micro MP3 Player

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The computer will not recognize it is connected

When I connect the Zen to the computer, it does not recognize that it is connected

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I tried all these solutions except a new USB cable that connects myZen to PC. I bought a new one on eBay and when I connected it to my PCwith my Zen attached IT WORKS !!!!!. So you might want to try buying anew USB connector I bought one for less the $ 5 on eBay......



http://cgi.ebay.com/2IN1-USB-SYNC-CHARGER-CABLE-FOR-CREATIVE-ZEN-VISION-M-W_W0QQitemZ290291705354QQcmdZViewItemQQptZOther_MP3_Player_Accessories?hash=item4396bbe60a&_trksid=p3286.c0.m14&_trkparms=65%3A12|66%3A2|39%3A1|72%3A570|240%3A1308|301%3A1|293%3A1|294%3A50

Posted on Jun 19, 2009

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Just install the software that came with your zen (If you got it)

Posted on May 30, 2009

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1 Answer

I have had my creative zen for a couple of years, but haven't used it in a while. I plugged it into my computer and it doesn't recognize it any more. It says creative zen is not connected. what do I need...


First, reset the music player by pressing and holding the Reset button for 30 seconds.
After resetting the player, connect it to the Computer and restart the Computer to check if it's recognized.

If the Computer still doesn't recognize the music player then open the Device Manager by pressing the "Windows logo key+R key" simultaneously and typing devmgmt.msc in the Run dialog box and clicking OK. In the Device Manager, check if there is any exclamation mark visible, if there is any then right click on it and uninstall it. After uninstalling all the devices with exclamation mark, restart the Computer with the player remain connected to the Computer.

This will make the Computer recognize the player.

Nov 25, 2009 | Creative Labs Zen V MP3 Player

1 Answer

Computer won't recognize zen when it's connected


hello,

please tell the model it could help solving the problems.

for us to download the specific drivers of the model.


melnavz

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2 Answers

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uninstall the driver and reinstall it by plugging the player back in.

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Try going to the memory card option on the main menu, then go to 'Removable Storage', then the Zen should either tell you to connect a USB cord or insert a memory card. Try it, if not I dont know.

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1 Answer

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You'll need to install the Creative Labs software. Put the CD in your computer and install it.

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4 Answers

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The recovery tool mentioned above is not designed for the sleek photo. You need to download the firmware for the sleek photo from creative's site. Now we need to get your player recognized to get the firmware loaded. If you have Windows Media Player 11, it needs to be removed. Also remove WMP runtime. After that, restart the pc and your player should be recognized. You can then double click on the firmware program to run it. It might say something like, this firmaware is already installed...do you want to reload it? Click yes to reload.

I had the same problem with my sleek photo. Once I got rid of WMP and the runtime everything worked like a charm.

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3 Answers

Creative ZEN Vision M


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize


If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative Firmware Upgrade Does Not Recognize Zen Micro


I had this same problem and almost threw out the Zen.

The trick to getting the Zen recognized by the firmware update software is to make sure you uninstall BOTH WMP11 as well as the WMP11 Runtime. Those two things are listed separately in Add/Remove programs.

BOTH must be uninstalled before the firmware updater will recognize your Zen.

Now I'm back to using my Zen. It's all good.

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2 Answers

Pc not recognizing zen


Does the firmware update recognize it?

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