Question about Whirlpool GC5SHEXN Side by Side Refrigerator

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Optical sensor or valve problem

My Ice Mker is not filling with water.  the fill tube does not seem to be frozen.  I am wondering how to determine if the optic is out.  It continues to blink and pause, even with the unit in the off position.

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Re: optical sensor or valve problem

Your ice maker has an automatic shutoff. The ice maker sensor passes a beam from one freezer wall to the other, automatically stopping ice production when the storage bin is full. When you open the freezer door, you should see a red light on the top right freezer wall.When the freezer door is open or the ice storage bin is removed, the sensor cover or "flipper door" on the left wall of the freezer stops the ice maker from producing ice by blocking this sensor, When the beam is blocked, the red light on the right will blink twice. This is normal operation. as for the blink twice and pause I'm still checking on that. Make sure the water flow is coming from the solenoid valve located on back and bottom of refrigerator to the ice maker. Check the solenoid to see if the magnetic field is pulling the internal plunger open when ice maker ask for water. That can be checked with a multi meter at the wireing going to the solenoid and if the ice optics are telling the tray to fill voltage should be present. Insure that water supply is not restricted before it comes to the solenoid , like a bent line or clogged piercing valve.  Check that an ice cube is not jammed in the ejector arm of the ice maker. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. Call toll free in USA and a trained consultant will be happy to assist you. 1-866-698-2538

Posted on Oct 23, 2007

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