Question about Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive

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USB hard drive not recognized by Mac and by PC

I am using a WD 320GB MyBook external USB hard drive with a MacBook pro (Leopard and - via Parallels - Windows XP Professional). I keep a large picture archive on that external drive, using it for about 6 months from both sides, Mac and PC. Suddenly it doesn't show up on either the Mac not the PC: has power, starts running but seems not to be recognized. What can I do to recover my files?Desperate - Marion

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Does the external drive work when connected to some _other_ computer? (Friend? Office? Home?)

It could be a failure either in the "hardware" inside the external-case (the USB adapter & interface)
or in the disk-drive "inside" the external-case.

So, a qualified technician can open the external drive, remove the disk-drive, and connect it directly to a computer, to see if the files can be "directly" read from the disk-drive.

If not, then you should search online for a "data recovery" service -- they are expensive, but they physically repair a damaged disk-drive, just long-enough to copy your data to another disk-drive.

Posted on May 31, 2009

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Posted on Jan 02, 2017

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