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Re: Clear carrier jam is error message
Not that difficult check if behind the carriage(part holding cartridges) has broken off.Its a small plastic latch about 3 inches in length. If not then try moving the carriage manually with your hand and see if it moves if it doesn't press and hold the power button and while holding the buttons unplug and re-plug the power cable to the printer .Clean the carriage rod with alcohol on a cotton swab/lint free cloth and then see if the problem surfaces if it does then its time to get a new printer
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Error 6C10 appears on certain Canon printers. It is a "valve cam sensor error". Here are some things to try to fix it:
Move the printhead to the center.
Disconnect the printer and check on the right: is the purge unit ok? Is there a paper jam or piece of paper stuck in it?
Do a reset of the printer by performing the following:
Turn the printer Power ON
Hold down the "Resume" button (triangle in a circle) for 15 to 20 seconds.
Power off the printer.
Open the door.
When the cartridge is in the center, close the door.
Open the lid and allow the ink cartridge carrier to center itself.
Looking to the right, you will see a row of white rollers behind the carrier.
At the end of the rollers there is a small, clear piece of plastic that sticks up. Take a small piece of a paper towel and wipe all of the ink off this piece of plastic. When that is clean move on to the ink pad.
About 1 inch, towards the front of the printer from that piece of plastic, is a small square, about 1/2 inch per side, that is a small foam pad. This is where the excess ink is collected.
Take a piece of paper towel and press into the foam. Do this until the paper towel is no longer collecting ink. Close the lid, turn off the printer then turn it back on.
only Dell ink carts will fit or work in you printer. If the ink cartridge you got is a refilled used Dell ink cart. It should print ok but will never indicate true ink levels. If the ink cartridge carrier goes to the left when the clear plastic indexing strip which is attached to both sides of the printer, has slipped out of the slot on the back of the ink cart carrier or the strip has come off of one side. If it is off put it back on. In future use only new dell cartridges.
If this helps please give me a good rating. Thank you and good luck
The long clear strip is the encoder strip that the cartridge carriage reads to know where it is in the printer. It should not have just fallen out. There should be a small hole at each end of the strip to attach it to points in the printer. If one of those holes is broken you might as well get a new printer. Paying someone to buy a new encoder strip and install it will most likely cost more than the machine itself.
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printer does not have visible paper jam and printer is showing error paper jam Check if
the Encoder Strip is Broken or Missing 1.Power down the printer and unplug the
power. 2.Slide the cartridge carrier inside the
printer a couple of inches to the left. 3.Locate the encoder strip (Figure 1) on the
right-side of the cartridge carrier encoder strip Note:
encoder strip is a plastic strip with small markings over its entire length.
The strip may appear to be translucent. Reposition
the Encoder Strip 1. Remove the power cord from the printer. 2. Lift the scanner unit to expose the
inside, where the printer cartridges are located. 3. Gently slide the ink cartridge carrier to
the middle of the printer. 4. Gently move the top part of the printer
belt to the right. 5. Using an index finger, gently push
encoder strip (Figure 1) down and then back up, to get it back into the slot
located on the back of the ink cartridge carrier. 6. Gently press the strip first to the rear,
and then forward, to ensure that it is seated correctly. 7. Manually move the ink cartridge carrier
to the left, then to the right, to check the positioning of the encoder strip. 8. Once the encoder strip has been
re-seated, close the scanner lid. 9. Re-connect the power cord to the printer. Ensure
the Paper Tray is Not Overfilled Each
printer tray has a maximum capacity rating, and this rating is based on a specific
paper weight and or thickness. Consequently, situations might arise in which
the tray will not be able to accommodate the maximum number of sheets listed in
the printer specifications. Verify that the paper is not packed too tightly in
the paper tray.
THis solution I copied from another post. It worked for me as well
First you need to open the printer. Unplug from power. Then lift the scanning device, you can partially remove it when pushing the "hooks" close to where the lid is connected (careful with the cable connections). Then remove three screws in the cover of the bottom part and with some fiddling around you can remove the cover. Again be careful with the cable connections. Of course don't do it if you are worried about warranty or breaking the printer.
The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging.
I had this same problem, I found a long skinny thin plastic strip had fallen off & caused the problem for me. The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging! Sorry my tech. terminology isn't good, I am not Knowelegable with this sort of thing, just sharing my experience :) HTH!
Hi, this document should help you clear the paper jam error.