Question about Sony Playstation 3 (PS3) Console

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Unablto connect hi speedmodem to ps3

I have a cable modem and i connect to my ps3 and will not connect it says connection failed or cannot get network when i first got the ps3 it worked but not anymore

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  • 172 Answers

If you don't have saved games on it do the system restore go to settings then go to restore ps3 system do the quick setting and it will hask you to set up your connection again

Posted on May 29, 2009

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Posted on Jan 02, 2017

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Saying error code 8013013d when i try to connect my internet


Hi there,

What you are experincing is a DNS (Domain Name Service) error,and this can be rectified by;

* Ensure that everything is plugged in correctly. The Network Adapter must be fit securely to the PS2 and an Ethernet cable must be securely connected to the Network Adapter. You will hear the Ethernet cable click into place when it is inserted properly.

Reconfigure your network settings. Insert the Network Adapter setup disc into your PS2 and run the setup utility. Make sure that all of your settings are correct, such as what type of network you have and what the name of your network is.

turn off your PS3 and modem. Wait a moment, then power on your modem. Once your modem has connected to the Internet, power on your PS3 and try again.

Disable firewall settings. If you have firewall settings on your network, they could be blocking the PS3 from getting a connection. Turn on your PC and go the "Network Connections" option in the control panel to disable any firewalls that are activated.

Disable your antivirus software. If you have antivirus software, this too could be blocking the PS3 from getting a connection. Open up your software and disable it and check your PS3 again

All the best,i hope this solves your network problem..

Jul 03, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Cant get online when i run a test it fails on playstation net work then afterwards says you have been disconnected from media server


Hi,
If you are using a router, the problem probably has to do with the router. In order to find out, disconnect your PS3 from the router and plug it directly into you modem. If your modem is not near your playstation 3 then move it close to the PS3. The modem plugs directly into your cable line so there is a good chance that the television you play your PS3 on has a cable connection. One you have connected your PS3 to your modem, press the reset button on the modem. Turn your PS3 on and go directly to your network settings. Click on Internet Connection Test (do not bother trying to set up a connection manually) If you are getting a connection then you are ready to go.

Thank you!

May 18, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Cant connect to internet


If you are using a router, the problem probably has to do with the router. In order to find out, disconnect your PS3 from the router and plug it directly into you modem. If your modem is not near your playstation 3 then move it close to the PS3. The modem plugs directly into your cable line so there is a good chance that the television you play your PS3 on has a cable connection. One you have connected your PS3 to your modem, press the reset button on the modem. Turn your PS3 on and go directly to your network settings. Click on Internet Connection Test (do not bother trying to set up a connection manually) If you are getting a connection then you are ready to go.

May 04, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

How to connect my motorola surfboard sb5101 cable modem ot my ps3


Hi turn both modem and PS3 off. Then connect the ethernet cable from the modem to the PS3 and then turn the PS3 first. Then after the PS3 is completely on, then turn the modem on so the PS3 will get the modem's IP adress.
I recommend you get a router and connect it to the modem and the PS3 to the router. It's way better. I hope this helps.

Apr 29, 2010 | Arris SURFboard SB5101 Cable Modem

1 Answer

A need help


you can set your playstation 3 online by two ways, 1- by a wired connection, and 2- Wireless,

1-Wired Connection: Plug an ethernet cable from your highspeed modem to the back ethernet input on your ps3 system, and follow on your ps3: Network Connection > Internet Connection Settings > Easy > Wired Connection. and follow steps
2- Wireless Connection: You must have a Router connecting ethernet cable from your intenet modem to the router, and follow on your ps3: Network Connection > Internet Connection Settings > Easy > Wireless Connection and follow steps,

hope this helped you on setting up your ps3 connection :)

Apr 13, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

How can I connect my ps3 to my computer modem?


Here is a general guide I wrote. For Vista, however, I think you will have to go to the sharing tab instead of the advanced tab when you are browsing the properties of a connection...
1. Get a CAT5 or CAT6 crossover cable. The cable that came with the PS3 is a normal Ethernet cable, therefore it cannot be used for this operation.
2. Make sure you have two sources for network communication. For example, you can have 2 ethernet ports on your computer, or you can have a wireless card and a Ethernet port etc. It helps to draw out a connection blueprint such as this:
DSL Modem > CAT5 cable > Network Card 1 > Computer > Network Card 2 > CAT5 Crossover cable > PS3
3. Connect your computer to the modem and verify that you have an Internet connection. Then, click on Start, go to settings, control panel. Double click on Network Connections, and identify the connection to your modem (Network card 1).
4. Right click on the modem connection, and choose properties. Next, click on the advanced tab (Sharing tab for Vista users), and check the “allow other users to connect…” checkbox. After the checkbox is checked, click on the “Home networking connection” drop down box and select the name of the second network connection. Click OK and exit the properties window.
5. Finally, connect the CAT5 crossover cable from the second network adapter of the computer to the PS3, and voila, your Internet connection is now routed to your PS3. Please be aware that your computer must be on in order for your PS3 to stay online. In the long run, a router may be a much better device to use than your computer, since it consumes only a fraction of the electricity than your computer does.

Mar 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

When i try to do the internet connection it says succeded for the ip adress but it says failed for the internet connection. i have a cable modem


Assuming that you are plugging the PS3's network cable directly into the cable modem itself (not using a router or switch).

Try using this procedure:

1) Power off the PS3 and turn it off from the back (so all the lights are OFF).

2) Unplug the power from your cable modem for 20 seconds then plug it back in and WAIT for ALL lights to start flashing like normal.

3) THEN restart the PS3 and retry the internet connection procedures.

That should resolve the issue.


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Oct 09, 2009 | Sony Playstation 3 (PS3) Console

19 Answers

Need help with ps3 internet hook up


The ps3 wifi is very finicky --
While the ps3 scans for a hotspot turn the router off then on so the router aquires the ps3.
Goto settings
Goto network settings
Goto network connection, select enable
Goto Internet connection settings just below internet connection-
Push yes when it says you may be disconnected
Select wired or wireless
For wireless use scan or enter manually
Follow on screen instructions.
Once that is set up return to main menu and go to network near the right
Then once in the internet browser press triangle and goto file and enter the internet address you would like visit.
If all else fail use the ethernet cable to attach it to your laptop. Then run network setup on the laptop and add the ps3.

Nov 10, 2007 | Sony Playstation 3 (PS3) Console

1 Answer

Connecting to the Internet


Turn off the PS3, unplug the power to the cable modem, let them sit 5 mins. Plug in the power to the cable modem ONLY, wait for all lights to be on steady except for the activity light Then turn on the PS3 and check the network IP addy.

Sep 14, 2007 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 wireless


It depends... If you use a router for the Internet then you don't need any cable, just turn on the router and then go to the PS3 and configure the PS3 to work with the router. If you have wired internet, then you will need an Ethernet cable, but since the PS3 comes with an Ethernet cable, you don't need to buy one. With the Ethernet cable, you have 2 options. If your modem has an Ethernet port, then just connect the PS3 to the modem directly. If the modem doesn't have an Ethernet port or direct connection won't work, then you can use Internet Connection Sharing to connect your PS3 to the Internet.

Jun 29, 2007 | Sony Playstation 3 (PS3) Console

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