Question about Canon PowerShot S50 Digital Camera

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Canon powershot S50 -- for first time ever it won't download onto my laptop (use Zoom browser). I've taken the camera battery out and put it back in and I've turned the laptop off and on. When I go to download it tells me there are 54 images, but it won't do a "select all" and I have zero images to view.

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  • haaland682 May 29, 2009

    Yes, it worked like a charm. Thanks. Good to know you are out there.

    Kay

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  • Canon Master
  • 13,433 Answers

Okay

we can get the pictures from there manually / ourselfs.

follow these steps:

  1. open my computer (you can find it from the desktop or from the start menu)
  2. on the my computer page double click on the camera's storage device, if you don't know which one it is then unplug the camera, take note of what you saw there, when you unplug the camera, press F5 on the my computer screen to refresh the list. the one that disappeared was the camera drive. Plug in the camera back and press f5 ones all the other stuff is out from the way. now you should know which one is the camera drive.
  3. open the camera drive (double click on it to open)
  4. if you don't see your pictures here, then you should see a folder or two maybe more, go over the first folder and see if the pictures are inside, if it has another folder then look inside it and so on, if its a dead end then come back and look into another folder untill you find the pictures.
  5. ones you have found the pictures you can select all of them by first clicking ones on one of them, then hold down ctrl button and press a. all pictures and folders will be selected now you can right click on one of the files and select copy
  6. go to your pictures folder or any place you want to store the pictures (preferably not your desktop since your desktop would then be filled with pictures. Ones you have found a place or made a new folder on your desktop ( to make a new folder on your desktop right click on empty space and select new -> new folder ) open the folder or if you are there already right click and paste.
  7. The pictures will be copied from the camera to the computer.
if you want a good program to view your pictures aside from zoom browser try picasa http://picasa.google.com/

ones you have your pictures (all of them on your computer safely) I would suggest to format the camera theres a setting in the setup somewhere for that, it will empty the camera and or its memory card which ever is being used.

after that try using the zoom browser again to download pictures if it still fails but this time only shows 2-4 depends on how many pictures you take after the clearing. the program is not working properly then I would suggest that you remove the program from the computer.

press start -> control panel -> add or remove programs or uninstall programs. find it from the list and uninstall.

use the cd or download the program from canon website again to install it to the computer, hopefully it will work normally now.

Thanks,
Ekse

Posted on May 29, 2009

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