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LCD screen goes dark, audio still on

I have a Sharp Aquos LCD LC-32D4OU that will go balck screen while we are watching, with the audio still on. The only way I can get a picture back is to turn it off, smack it on the upper right hand corner (from the side), and turn it back on. This always seems to work, however, the picture will still go out, so I have to repeat this any number of times, or sometimes not for a long time, it depends on nothing. The tv is out of warranty, what can I do? Thank you for any help. Cindy

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  • Cindy Mericle May 29, 2009

    Hi Benjamin,

    This is really not something I want to do myself, since it sounds like it would be easy to mess something up. We paid 1400.00 + tax for this TV in May of 2006. The problem started about 1 year after the purchase, right after the one year warranty ran out, and I had forgotten to get another. SO the TV is about 3 years old, and now they are around 500.00-700.00 new. Do you think it's worth spending 300.00 to have it fixed, if in fact that is all it is? I will never buy another Sharp TV. Thank you for your advice.

    Kind regards,
    Cindy


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Well since it works with a smack, I would assume either that you just have a loose connection or that the back light in the tv needs to be replaced (maybe possible corrosion or the bulb is just going bad). Many of these Sharp tvs seem to have this problem. Either way, you should open it up and first find the back light. The problem could be the back light or the ballast for the back light or both. The only way to know for sure are by testing which parts that are no longer within factory specs and for proper repair all the electronics should be diagnosed by someone with the correct electronic test equipment and the skills to use the test equipment. The manufacture recommends that there are no user serviceable parts inside. Most TV repair shops will charge more to repair a TV if someone else has attempted to repair it. If you wish to repair yourself, then I recommend getting the service manual from https://www.manualsparadise.com/ShowProductsForModel.do?model=M81158832
To order the part, I would just go through a local repair shop but if you want to avoid all of the hassle, then I would just have the shop repair it themselves. It should cost under $300 in most cases but depends on where you live.

Should you require further clarification, never hesitate to ask. It would be my pleasure to clarify my answer to your question. If after reviewing the above information, you have additional questions, I will be glad to answer them.


Benjamin

Posted on May 29, 2009

  • Benjamin Patri
    Benjamin Patri May 30, 2009

    Well, get a price quote first to see the actual estimated cost of fixing it. I'm sure you could get $100-300 on craigslist for the condition it is in and somebody will probably fix it themselves then or possibly you could sell it to a shop near you. Tvs are getting cheaper and so fixing it will probably not be worth it as you should be able to get another one like it for under $500 if you look hard (online deals are everywhere). Sharp tvs generally are very good and maybe because it was an earlier model that this had more problems. I hope you have better luck with the next tv. We own Sharp and Element LCD tvs so you can see why I still thing sharp is a good brand myself and no problems so far with them but nothings perfect. Let me know if you have any further questions

    Benjamin


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