Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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We have a KM c250 that we use for scan to desktop and occasional faxing. Starting last night we started getting an error when scanning. In the log is says that it is a Forward TX Error. To my knowledge nothing was changed between when it worked and when it didn't what caused this? How can it be fixed?

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  • contactgene May 29, 2009

    Thanks for the response.... the printer has a static ip. and the scans are going to individual email addresses.

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Hello this can be caused if the scan sends to a wrong IP adress. If the machine that you are sending scans has dynamic IP (dhcp), then the ip can change as you reboot the computer. To solve this, have a fix IP adress in your computer's network preferences, and check if scan sends to this adress

Posted on May 29, 2009

  • Damien Gole
    Damien Gole May 30, 2009

    Hello! thanks for you comment, have you checked the SMTP server settings on the bizhub? 

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