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Can't print from Word, Wordpad, or Notepad. Only from emails.

I have an HP Photosmart 3200 AIO printer about 3 years old. I can print emails and pictures from HP Photosmart Essential or HP Image Zone but not anything in Word, Wordpad, or Notepad. When I try printing for example from Word, the printer sounds like it is printing but ejects a blank page. I have reloaded the printer software and checked for updated drivers but these do not correct the problem. When printing from WORD, and choosing the print option to print data only for forms, it prints but in red only
Also, when copying using the copy function on the printer and pressing the "BLACK" button under START, the page is blank. When I copy using the "COLOR button under START, it prints. When I do print an email, it prints fine except the black color is brown and faint. The ink cartridges are all well within the exp. date and I have tried several new ones.
Any help with this would be greatly appreciated.

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Posted on Jan 02, 2017

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SOURCE: kodak 5100 no black printing, light on colors

Had the same issue... No black ink. Called the # from "Solution #1" guest, 18004216699. Had to patiently go through all the basic trouble shooting stuff like calibration, print head clean, demo print, etc. Once I went through that, they issued me a new print head for free, no shipping charges or anything. Just did this today, but they say I should have the print head in 3 days.

For once, service worked like it should!

Posted on Jul 19, 2008

  • 96 Answers

SOURCE: printer does not make black

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Posted on Aug 26, 2008

  • 1 Answer

SOURCE: 15 mo. old Kodak 5300 has stopped printing printed matter

I had to buy a new printer head for this Kodak 5300 all-in-one printer.

Posted on Apr 03, 2009

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SOURCE: printer goes through motions to copy doument but pages are blank

From Kodak's website: Question : Why are prints from my all-in-one printer blank? Answer : There may be multiple reasons why your prints are blank. To resolve this problem, we have an easy Step-by-Step Solutions and Repair tool.

Within the tool, select Print quality, then Blank prints.
Start @ this link:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Apr 08, 2009

  • 68 Answers

SOURCE: My kodak 5500 AIO easy share printer will not print black ink.


follow the step by step solution from kodak.

Choose All-in-one printer and then Print quality and follow the further steps. I think it's a problem with your printhead.

Posted on Oct 13, 2009

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