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"Forward TX Error" when scanning to email

We have the KM BizHub c250 and it has been set up to scan to email and has been working for months. Just today every scan fails and in the log it claims to have a Forward TX Error. To my knowledge nothing was changed. Why is this happening now, and how can I fix this? THANKS

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damien729
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SOURCE: We have a KM c250

hello this can be caused if the scan sends to a wrong IP adress. If the machine that you are sending scans has dynamic IP (dhcp), then the ip can change as you reboot the computer. To solve this, have a fix IP adress in your computer's network preferences, and check if scan sends to this adress

Posted on May 29, 2009

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We have a KM c250 that we use for scan to desktop and occasional faxing. Starting last night we started getting an error when scanning. In the log is says that it is a Forward TX Error. To my knowledge...


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