Question about Maytag EPIC MFW9700S Front Load Washer

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One year old machine won't run; sounds like rocks rolling around inside

I bought this washer new 02/08. It has always been noisy. While doing laundry 05/05/09 it quit in the middle of a load. I wasn't home , at the time. Went to town to run a few errands. When I got home, I went to check my laundry and saw a code that sais ERR. I tried to start it up again, but it made a sound like there were rocks rolling around inside and shut off again. No error code this time. I decided to check the clothes, towels and washclothes, to see if there was something in them that could be causing the sound. I removed the clothes, which appeared to have not gone through the rinse cycle, because of the appearance of suds. I tried to run a cleaning cycle to see if that would help & still it would try to start, only to return to the same "rolling rocks" inside sound. I had to leave on vacation, now am back, so I am now trying to figure out how to make it work. My paperwork for this machine reads that I had a one-year lmt. warranty from date of purchase. It was purchased 02/20/2008 at Home Depot. What are your suggestions?

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Its under warranty, Call service tech and do not mess with it.

Posted on May 30, 2009

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