One year old machine won't run; sounds like rocks rolling around inside
I bought this washer new 02/08. It has always been noisy. While doing laundry 05/05/09 it quit in the middle of a load. I wasn't home , at the time. Went to town to run a few errands. When I got home, I went to check my laundry and saw a code that sais ERR. I tried to start it up again, but it made a sound like there were rocks rolling around inside and shut off again. No error code this time.
I decided to check the clothes, towels and washclothes, to see if there was something in them that could be causing the sound. I removed the clothes, which appeared to have not gone through the rinse cycle, because of the appearance of suds.
I tried to run a cleaning cycle to see if that would help & still it would try to start, only to return to the same "rolling rocks" inside sound.
I had to leave on vacation, now am back, so I am now trying to figure out how to make it work.
My paperwork for this machine reads that I had a one-year lmt. warranty from date of purchase.
It was purchased 02/20/2008 at Home Depot.
What are your suggestions?
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they do dance well dont they? this is caused by the support springs coming off the drum holder and the drum will have droped a little as well,
take off the top of the washer and look down each side you should see the support springs if the off just hook them back on or fit new one's?
dont leave this as it will pull all the pipes off inside the washer
its an easy fix,
sounds like you havent undone the transit bolts-
theyre on the back of the machine, 2,3 4 maybe five quite large obvious bolts, around the drum but on the back.
they are to keep the drum steady while in transit to stop the machine bouncing around in the van -
you are unlikely to have damaged it -
Undo these bolts - they should be mentioned in the manual-
Sounds like there is an electronic problem. DO NOT RUN THE APPLIANCE tillit is checked out with hands on from a laundry tech!
If I were there hands on I could be definite.
Only a hands on laundry tech can make the diagnoses.
How old is the washer?
If the appliance is 10 years old or more you it may not be advisable to put good money into bad!
New appliances are so much more efficient today that they can save you a lot of money in energy!
Water,Electric and detergent! And put money back in your pocket!
The new appliance will pay for itself in only a few years!
Bless You ngafm
PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF
Things wear out! So is life! Sounds like the belt wore and slipped and broke! Is there any power to the washer?
How old is the washer?Sounds old.
Only a trained laundry tech can make the electronic diagnoses.
If the appliance is 10 years old or more you it may not be advisable to put good money into bad! New appliances are so much more efficient today that they can save you a lot of money in energy!!!! Water,Electric and detergent! And put money back in your pocket! The new appliance will pay for itself in only a few years!
You will be fine Bless You ngafm PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF
I bought a new GE Washer GTWN5050MWS yesterday. From the first load it squeaked each time the tub moved back and forth (no agitator in the infusion type) It is a quick squeak and kind of resembles a cat getting it's tail under a moving rocking chair. I checked the entire owners manual and it describes several noises and not one of them describes what my new washer is doing. It does not make this sound except for when it is in the wash cycle. Spinning is quiet, and during the agitation of the rinse cycle it is a much more subdued squeak. But during the wash cycle it is not acceptable.
I called GE this morning and they told me it was normal operation for all infuser types of their washer to make this noise. Tomorrow I will be taking it back for a full refund.
We purchased this machine because our 2-year old front loading GE washer broke down (discharge pump I think) and to get it fixed usually takes a couple of weeks. We thought it might be better to have a 2nd washing machine instead of paying the laundry mat. It took a month to get the last one declared unfixable in 2008. Maybe I was wrong. But this is very bad luck to have a brand new washing machine squeak so loud out of the box.