Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Scanning Problem When I try to scan a document onto the computer, the printer tells us, "Scanning Error.Cannot connect ot PC. Press Enter to continue." When I press enter, it clears my scanning progress and takes me back to the printer's 'main menu' or sorts. The computer is plugged into the modem, but the actual screen and keyboard is not plugged into the computer. There is a plug, shaped like the viedo-audio plugs of a VCR, on the back of the compter that can connect to something, though there's no plug for it on the printer. HELP!

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SOURCE: Trying to scan pics on HP Officejet 7110. Press

Nothing in or jamming document feeder tray.
Change the setup to scan to a file, rather than email.
Try a different USB port.
Reboot all.
Reinstall printer/scanner drivers and software.

Posted on Nov 17, 2009

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1 Answer

Support code 2700


From Canon:

2700 Description
This error occurred due to one of the following reasons -
  • An error occurred while copying.
  • The document is still in the ADF.
  • An error occurred while scanning and the document is still in the ADF.
Resolution
  1. When copying, press the [OK] button to dismiss the error, and try to copy again.
  2. If the document is still in the ADF, press the [OK] button to feed out the document.
  3. When scanning, press the [Stop] button to cancel, and then try scanning again.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

Feb 15, 2015 | Canon PIXMA MX340 Wireless Office...

1 Answer

Scan error try scan from computer or see documentation Press ok!!!


There are two ways to make your printer scan.

You can tell it to scan by pressing the keys on the front of the printer

OR

You can tell it to scan by using the software that came with your printer that is installed in your computer.

Your error message is saying that you are trying to scan by pressing the button on your printer and you have not set up this option yet. It is saying to check your documentation for instructions on how to set up this option if you wish to use it or try scanning using the software in your computer instead.

Go ahead and press "ok", if you have not done so already to clear the print que.

Then what I need to know from you is which option above do you want to use to initiate a scan from your printer?

In order to scan using the keys on your printer, you need to have an application (software) installed on your computer that it can recognize and send the image to. The printer will send the image to just about any graphics or photo editing software and others like Microsoft Word, or the photosmart software that came on your driver disk.

Make sure you have one or more of the above software titles installed on your computer, then press the "scan" button on the printer. The first time you set it up, you will see a message that says something similar to "gathering applications list" please wait. That means that your printer is connecting to your computer and checking for software that it recognizes and will scan to. Once a program is located it will then ask you where you want to send the image to and give you a list of acceptable applications it found installed. You use the up and down arrow keys on the printers keyboard to scroll the list until you see the one you wish to use then press the "ok" or "enter" key. Then just follow the prompts on your printers display and it will scan and send the image to your computer screen.

Using the keys on the printer is tougher to learn then scanning through the software on your pc.

If you want to try scanning by using the software, follow these instructions below:

Install the software that came with your printer on the driver installation disk. If you don't have the software or disk you can download a copy of the program from HP's website (http://www.hp.com). Look for downloads and then enter your printer make and model and follow the instructions to download and install on your pc.

Once the software is installed, turn on your printer and insert the document or photo you want to scan. Then open the program on your pc and click on the "scan" option (choose scan document, or scan picture or scan mixed ect.).

The pc will send the scan command to your printer, it will warm up and then send a copy of the image to your computer screen and ask if it is acceptable. If it is, choose "accept" and it will save a copy of the image file on your computer and stop. Double click on the image to open it for editing ect. Once you are happy with the finished product, click on "file" and then choose "save as" and pick a place that you will remember for easy locating then name the image and close it.

If you have any questions or encounter problems with the instructions above, just come back to this question and send me your concers through the "comment" section and I will help you solve this.



Click on the "Scan" option

Nov 08, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

When trying to scan a photo from the c7280 to the computer the printer displays the following error message No Scan Options : refer to documentation and troubleshoot. This is not covered in my printer...


That's because it's not a printer problem. The scan options are in your computer in the scanning software for your machine. Before you can scan you need to be connected to your computer with scan software running to tell it how to scan, what you're scanning, and where to send and save the image you scan.

Apr 20, 2010 | HP Photosmart C7280 Laser Printer

1 Answer

Trying to scan pics on HP Officejet 7110. Press 'Start Scan,; display on printer shows 'Scanning to Microsoft Outlook' for over one minute. I can hear the machine scanning and see the scan light working....


Nothing in or jamming document feeder tray.
Change the setup to scan to a file, rather than email.
Try a different USB port.
Reboot all.
Reinstall printer/scanner drivers and software.

Nov 17, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Keep getting scanning error message


How do you have the HP6110 connected to your system? This problem can sometimes be caused by using to long a cable between the computer and the multifunction printer. I would use a short cable (6 foot or less) to make sure that it's not a communications problem. This ususally manifests itself with an error message while scanning although the printing function work ok.

Apr 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanning to PC


hi,
try using the kodak aio home center
it is much easier and gives you more conrtol, including editing
dont scan directly from the scanner

Feb 11, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Scanner problem


Hi s2009edwards, double check the USB data cable from the printer to the computer. Power off the printer. Than, unplug the data cable connected to the printer & re-connect it. Follow the data cable to the PC & unplug the cable & re-connect it. Power on the printer & wait until its done making noise. Try scanning again. If it fails to complete & you receive the same error message than buy a new printer data USB cable & replace the old one.
http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=76&SRCCODE=WEBGOOCOMP&cm_mmc_o=7BBTkwCjC-p8ByplCjCabTwyKbywgfCjCmH4
If the HP director software is installed (Which it should be).
You can open HP printer software there should be an HP icon down by the clock. Right click on it once & left click open or launch. If you did not install your HP printer software suggest you do so.

Good luck!
Mike

Dec 17, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Can't scan with HP Officejet 6110 from document holder


well u can try:

1/uninstall and install printer/scanner drivers and software.

2/ replace the usb cable.

3/make sure that there is no damage va been maen on th AIO cuz u need a warrantly in this case.

plz do rate this post.

Dec 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanning


please help I can't get the scanner to connect between computer and pc

Nov 05, 2008 | HP PSC 950 All-In-One InkJet Printer

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