I cleaned both sides of the Thane Q-Grill after it's last use. When I connected the propane, I could hear the rush of gas in the left side only and it lighted fine. However, I turned it off, and retried the right side, but I heard no rush, and it would not ignite (eventhough I could see the igniter spark). What can I do? Troy I have a similar problem. New tank of gas but the burnners won't stay on long enough for it to get hot>
Prior to attching the hose from the regulator to the tank, I turned on all five burners, opened the gas to the tank, allowed the gas to run a few minutes to equalize, be careful when turning on as the gas has built up. I have had no problems since.
I belive part of the problem is that my grill has an automatic ignitor, that can be problematic after changing to a new tank. Thats why I had the burners on (open) prior to attaching the new tank prior then opening the valve on the tank so it doesn't ignite.
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shut off the propane tank and see if your regulator tube is blocked. If not blocked it could be that one has to have either regulators open to allow the gas to go through and wait for the count of 5 before hitting the ignite button.
sounds like a problem with tank valve. Try attaching back to grill. Open valve slowly, if you open to fast valve thinks it is leaking and shuts down. If this doesnt work try a differant tank, buy always open slowly.
Couple things could be happening here. If you do exchanges, have you used more than one different propane tank since you've had this issue? This eliminates the possibility of a low tank pressure and a faulty tank connection.
Next you need to look over the burners and the propane flow tubing. Spiders LOVE the sweet smell of propane and make their webbing inside the piping that get's the propane up to the burners. At your flow valves/On/Off knobs you'll notice that the propane shoots from the valves into a pipe with an air gap to gain oxygen. Look in there to see if there's any webs. Also should be a gap were that piping meets the burners, so you need to look there too. Depending on the age of the grill, you need to look the burners over. Corrosion & rust can cause the flame/propane holes in the burners themselves to cake up and close up causing much less flaming/heating opportunity. Also depending how much you've used it, it could be grease/dripping/sauce caked up over them too so they may need to be detailed/cleaned. It's not a pretty job, but grill maintenance that should be done every spring. When the burners get caked is when it's really fun and you need to remove them and clean out the holes with toothpicks. Jenn Air makes quality products, but being a BBQ and outdoors, it's just as vulnerable as any other to elemental and use issues.
One last thing to check, some regulators (the disk shaped part right where the hose attaches to the tank) have another air mixture intake there with a screen on one side. Make sure there's no water in it and the opening is face down if you have one like that. Otherwise it's restricting the flow of the propane. I haven't seen one of these in a while, but they're still out there so check it too.
Spiders love the smell of the gas and sometimes crawl into the small tiny orifice and fill with web where the pilot lights since that is the area where the first part of the gas enters the burner-try using a needle or straight pin to clean