Question about Lexmark T612 4069 Printer

1 Answer

Change Cartridge Invalid Cartridge

My Lexmark T612 4069-41n Laser Printer will not recognize a new toner cartridge. I have tried 3-4 different ones and the minute I turn on the unit, the screen says "Change Cartridge Invalid Refill". I have tried Lexmark, Office Depot, No Name Brands and they all say the same thing. Do i need to echange a printed circut? Is there a way to bypass the catridge sensor? I know it is an old unit, but it is a workhorse! I really want it back! Any help would be appreciated!

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

First, Lexmark does not now or ever support the use of a third party cartridge or a refilled cartridge ink cartridge even if it is a Lexmark cartridge. Lexmark considers this to product tampering.

That said, please get a new Lexmark cartridge that is designed for your model of printer and see if it works. If you still get the failure, use a lint free slightly dampend cloth to wipe the contacts where the new cartridge goes. If that does not work, call Lexmark Technical support and see if there is still any warranty left on the printer.

Worst comes to worst, you can just replace the printer given the cost of ink jet printers nowadays.

Don

Posted on May 31, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have change toner but same massage given


Then you still might have a bad toner cartridge. Try the following in the EXACT order:
1 Pull out the toner cartridge.
2 close the printer back up and let it recognize that there is not toner cartridge.
3 turn the printer oss
4 insert the new toner cartridge
5 turn the printer back on.
if the above fails you will need a new cartridge, preferably a different brand.

Feb 18, 2015 | HP LaserJet 5200 Printer

1 Answer

Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Office Equipment & Supplies

1 Answer

31.05 missing or defective cart


31.05 Missing or invalid print cartridge

Check connection J14

Connector name and description SC (smart chip)

The cartridge toner chip no work, change it.

Jul 08, 2011 | Lexmark X340n All-In-One Laser Printer

1 Answer

I have red light the second (toner) and the last lamp (exlamation). The first one i don't care, it was red since i charged it, but since the exclamation is red doesn't do anything and the green...


The toner cartridge is not installed, or the printer detects a toner cartridge error. The error is caused by a defective cartridge, an unsupported cartridge an invalid refill, or a cartridge meant to be used in another geographic region.


If the toner cartridge is not installed, install it. If the toner cartridge is installed, remove it and install a new toner cartridge.


For Cartridge errors, Press and release the right button twice briefly to display secondary error codes.

For further assistance, please contact Lexmark Technical Support.

Jun 29, 2011 | Lexmark E120n Laser Printer

1 Answer

Brand new lexmark original cartridge is not recognised. error report' no cartridge'. all contacts cleaned machine dismantled and cleaned and reassembled. has done this before on occasion with refilled...


1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

2. Make sure the correct toner cartridge is installed for this printer model.
1. Check Lexmark for a list of compatible cartridges for your printer.
2. If the wrong toner cartridge is installed, remove it and install the correct one.

3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
1. Turn off the printer.
2. Reseat the toner cartridge.
3. Close the lid.
4. Power the printer back on and check the display.

4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.

5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

May 02, 2011 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

Lexmark optra t610 invalid refill error change cartridge......how do i reset the printer to disable the error


The error may not be specifically a toner cartridge problem but may be due to a stuck cover open switch on the printer. Perhaps this article on Error: "Invalid Toner Cartridge" or "Invalid Refill" will be able to determine the root cause of the problem. Just click on this link: http://bit.ly/dupj2m. Just make sure you are using a genuine Lexmark toner in the printer. If you need further assistance, you can also contact Lexmark technical support. Thanks.

Sep 14, 2010 | Lexmark Optra T614 Laser Printer

2 Answers

Lexmark error: 33.64


Change Toner cartridge.
Do not refill your toner cartridge in the same place anymore ;) Do not refill them like 10 times ;) Use original toners for your MF/Printer

Maxi

Feb 18, 2009 | Lexmark All-in-One Printer with PictBridge

2 Answers

Printer won't recognize ink cartridge change


changed black K cartridge with new one but still shows black toner empty! Could toner cartridge be faulty?

Dec 05, 2008 | Konica Minolta magicolor 5430 DL Laser...

2 Answers

Toner cartridge end of life message


Go to the menu on the physical printer. Go through the selections until you see it say change print cartridge. Follow until you see to change the black one.

Dec 07, 2006 | Konica Minolta magicolor 2300DL Laser...

Not finding what you are looking for?
Office Equipment & Supplies Logo

599 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...