Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Whirlpool Gold Refrigerator (GS5SHAXNLOO) Ice maker not running, some ice in maker melted together

Whirlpool Gold Refrigerator (GS5SHAXNLOO), I had the ice maker replaced under warranty (at the time the repair guy told me the ice makers are flawed on this model). It has been about 2 years and the ice maker just stopped working again. Any suggestions (other than buy a new part?) Wife turned off the ice making switch inside icemaker. Next day she turned it on but nothing has happened. No filling, no ice, etc. I can feel some ice in part of the maker but none in the other slots further back. Ice feels melted together. Thinking of turning off fridge and blowing hot air into ice maker to melt ice. Has anyone else had to do this to get it running again?

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I have the same model. This has happened to me several times (usually when the door was kept ajar without notice).
Simply open the door, take a common hairdryer and blow at high speed (hottest also) all around the area of where you can feel the ice in the tray, but hasn't dumped yet. It will usually take about 5-8 minutes of consistently moving back and forth around that area. What has happened is the lines bringing water to the trays have frozen over. When you "thaw" them out, the ice made will dump in about 45 minutes. When you hear the ice fall, you will know it's in working order again. I have NOT heard this is a "flawed" icemaker, only that it is hypersensitive to freezing lines when a door is left ajar. In your case, to prevent this from happening again. If you shut the icemaker off again, make SURE you turn off the source of the water feed BEFORE you turn off the ice maker. By doing this, the lines will empty as it makes it's last tray of water. Try that - very confident it will fix your problem!

Posted on Jun 05, 2010

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Posted on Jan 02, 2017

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