Question about HP DeskJet 930c InkJet Printer

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Printer will not print

Deskjet930c put in new hp ink cartdriges the printer fax window shows 3 icons that match my printer and are in the ready mode and when I clicck to print it shows the green bar that disappears and doesn't print anything. I have several pages pending. I have disconned the printer and restarted the computer.

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  • 417 Answers

Hi Check that the cable is fully into the printer also make sure that there are not any lights on the printer that are on. Within the printer icon right hand click on it and select properties. Once in there select the ports tab at the top of the window and check that the port that is selected is the correct one i.e. LPT1 or USB or which ever the printer is connected to.

Once you have check these try clearing the print que and print a test page from the properties window. If the printer prints ok then there is nothing wrong with the printer and make sure that within the program that you are using the correct printer if not change to the correct one by Ctrl: P and then at the top of the window it should state what printer is to be used.

Hope this works for you
Thanks J

Posted on Jan 12, 2008

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How do i check the ink level on my 6940 inkjet printer ?


  1. Open the Printer Toolbox . There are two ways to do this:
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I have a brand new HP PSC 1410 and after having to buy a black ink cartridge my printer still doesn't print in colour. The printer came with a preinstalled colour cartridge.


The product software print setting is probably designated as grayscale. Follow these steps to check this setting:
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  2. Make sure your printer is selected, then click Preferences . The printer Preferences dialog box opens.
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NOTE: If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.
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  • Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer.
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