Question about Water Heaters

1 Answer

Whirlpool Energy Smart water heater not hot

My recently installed Whirlpool Energy Smart water heater, when set on the Energy Smart Mode, does not heat up to my hot water setting (140 degrees) during times of use. It actually falls 24 degrees below that, as measured with an instant read thermometer at the faucet, about 116 degrees. I had expected the regulator would bring it up to my hot water setting during times of maximum use, in the morning for showers, and then drop back to the factory low temp setting at other times. The service desk at Whirlpool (877 number) was unhelpful, illogical, lacking knowledge, and bordering on rude, directing me to adjust the factory set low temperature setting (120 degrees per the manual). (Maybe I'm missing something.) This is an 80 gal tank, two in the family taking two showers in morning and operting dishwasher twice a day. May 29, 2009

Posted by on

  • pleader Jun 01, 2009

    I believe gary1121 misunderstood my issue. I was setting the hot water temperature as high as 139-140 degrees in an attempt to get hotter water in the Energy Smart mode. The temperature actually delivered at a sink faucet measuring the maximum temperature (not after a 5 minute shower) was markedly less than the high temperature I am having to set the thermostat (140) to get warm enough water for a shower -- not 'hot' water mind you. Gary1121 seems to be describing the action of a standard hot water tank. Pretty basic stuff. I'm concerned about the correct operation of the "Energy Smart" computer. It does not seem to work as designed or advertised.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 332 Answers

I think some one mis informed you, the normal temp on any water heater from the factory is 120, it should not go above that for reasons of sevear burns, as far as it't smart part it's just a name, you will lose a couple of degrees just comming torm the tank to the faucets, the water heater will allways keep the temp in the tank at what ever it is set at, it doesn't have the brains or computer to know what time of day it is but when the cold water comes in to the tank it comes thru a dip tube that goes to aprox 1 inch from the bottom of the tank, if you take a long shower and do not have a energy efficant shower head you can use up to 5 gals, per min of hot water where an energy efficant one only uses 2.5 or less and still has the same pressure at the shower head, the temp in your water heater tries to stay at the setting it is at depending on how much is used at one time meaning washing machine, filling tub or dishwasher at the same time, it lets more cold in as the hot goes out and as you know it can only heat up so much at a time and the cold water is just going across the bottom of the tank, so the name is just that no diffrent then any other water heater unless you went to a tankless water heater.

Posted on May 29, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a whirlpool water heater model 333j50rd045v no green light on control box and no hot water do have 220 into the unit the unit is about 12 yrs old


You have energy-smart electric water heater?
Control box might be bad.
Copy following link for troubleshoot manual, and whirlpool phone number for replacement parts etc:
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Gene

Aug 22, 2013 | Water Heaters

1 Answer

Water heater heats water and then cuts off. I replaced the lower element with a guaranteed for life element. It still heats up and cuts off. There is a control box on top that allows for an easy reset. ...


1) Bad thermostat or thermistor depending on model.
Whirlpool/Craftmaster/American energy smart has control box on top, and you can order parts from Whirlpool.

2) Copy following links to help identify product.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

3) Add a comment with more detailed information:
You have electric water heater.
Unknown brand, possibly energy-smart.
Unknown control box.
Cut off? Do you mean 'reset' is tripped?

4) Whirlpool energy smart requires 10 gauge wire and 30 amp breaker.
Control panel may not function with undersized electric supply.
Control panel has blinking-light errors ... if no error code then maybe the control box is bad.

Jan 18, 2013 | Water Heaters

2 Answers

Troubleshooting whirlpool ee2h50rd045v water heater


1) Copy following links for whirlpool energy smart resources:
http://waterheatertimer.org/pdf/Energy-Smart-troubleshooting-guide.pdf
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

2) Control box is probably bad.
There are 2 types of control boxes for older-style energy smart water heaters.
You will need model number and serial number from label on side of tank to order from Whirlpool.

3) This older-type energy smart water heater is probably discontinued by AO-Smith, American, State, Craftmaster, Reliance water heater group that makes Whirlpool and Kenmore water heaters.
New generation energy smart offers interface with home automation and/or non-existent smart grid.
Older energy smart only offered potential interface with non-existent smart grid.

Dec 23, 2012 | Whirlpool Water Heaters

1 Answer

Control on whirlpool EEZ8OHD055V Blinks twice, no hot water


1) Call Whirlpool. 1-877-817-6750
Have them send 2 new thermistors (temperature sensors located above each element), and then install according to the instructions they give you.

2) Sounds like you have the American brand older energy-smart electric water heater with grey control box on top
Copy following link to exactly identify product and resources
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html#energy-old

3) Two flashes is 'high water temperature shut down.
Buy cheap multimeter from hardware store. Install battery. Set to read ohm, the upside down horseshoe symbol.
Use multimeter set to read ohms, and test thermistors
Copy following link for general service manual showing error #2 and thermistor resistance chart on page 10
http://waterheatertimer.org/pdf/Energy-Smart-troubleshooting-guide.pdf

Oct 07, 2012 | Water Heaters

1 Answer

Energy saving devise light blinking and no hot water


Water heater is not identified.
Add a comment with information that appears on label on side of tank for possible help.
You might be talking about Whirlpool energy smart electric.
The error diagnostic lights flash a code: the code decipher is printed on the diagnostic control box on top of heater.
Call Whirlpool: you need model number and serial number from label located on side of tank.
1-877-817-6750

Open following links for energy-smart resources and typical manual:
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

Aug 04, 2011 | Whirlpool Water Heaters

1 Answer

Whirlpool 40 gallon energy smart elecrtic water heater. The control board binks once, by the panel means system start up failure,but we still have hot water,but every time we use the hot water it starts...


The evidence points to a control malfunction.
Call Whirlpool for assistance: 1-877-817-6750
You will need your model number and serial number located on label on side of tank.
Serial number is required because models change as the technology evolves.

Open following link to read product details about the Energy Smart, and download typical manual.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Note: Energy Smart water heater requires 10 gauge wire and 30 amp breaker.

Typical energy smart manual shows: 1 flash is start-up error, which indicates 'Power ON with no water in tank.'
This is not possible because at least the upper element would burn out, if not both elements.
If upper element burns out, this water heater will not make any hot water, since it is wired for ordinary non-simultaneous operation.
There cannot be air inside the tank since your hot water faucet is not spewing air.
http://waterheatertimer.org/How-it-works.html

Also be aware that model numbers change.
Read following account of fellow who replaced control board on his 4-year-old energy smart, and how he discovered wires are reversed on newer control boards. Be sure to ask Whirlpool about this possibility, in the event they say control board is faulty and send you new board:
http://www.fixya.com/support/t8263226-our_water_heater_doing

Feb 27, 2011 | Water Heaters

1 Answer

2 green flashes. hot water is blazing hot set at 120 degrees.have the energy smart unit model#ee2h50rd045v . what is wrong?


2 green flashes is 'High Water Temp.'
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Typical energy smart manual:
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

3 flashes is Temperature Sensor failure.
4 flashes is Upper element
5 flashes is Lower element

Troubleshoot section says:
1) Make sure access doors and insulation are installed.
2) Check elements for resistance of 5-25 ohms (if element has a short in center of element, it might not trip breaker)
http://waterheatertimer.org/How-to-test-water-heater-element.html
3) replace element and reset control system.
Buy ordinary 4500 Watt element from hardware store.
http://waterheatertimer.org/How-to-replace-water-heater-element.html

4) I also suspect the self-diagnostic control box.
Manual says: Repair parts may be ordered through your plumber,
local distributor, home improvement center, or by calling
1-877-817-6750.
You need serial number, product number and model number from label on side of tank.

Jan 11, 2011 | Whirlpool Water Heaters

1 Answer

Whirlpool Energy Smart Water heater - light is solid green then every now and then blink a couple of times then go solid again.What does this mean?


2 flashes = high water temperature (the water heater comes set at 120, and you can set it lower or higher)
3 flashes = sensor failure (temperature sensor similar to a thermostat on regular water heater)
4 flashes = upper element
5 flashes = lower element
Links below are for Whirlpool manuals
http://www.whirlpoolwaterheaters.com/support/Manuals.aspx
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

The water heater is working right now.
If the elements go out, they are available at any hardware store.
The temperature sensor is easily replaced and can be ordered from Whirlpool.
You might want an extra temperature sensor on-hand so repairs are not delayed.
Link below shows the product in detail.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
Let the water heater do its job until it fails.

Oct 22, 2010 | Water Heaters

Not finding what you are looking for?
Water Heaters Logo

Related Topics:

1,696 people viewed this question

Ask a Question

Usually answered in minutes!

Top Water Heaters Experts

Donni Steen

Level 3 Expert

659 Answers

Brad Brown

Level 3 Expert

15557 Answers

Gil Shultz

Level 3 Expert

3368 Answers

Are you a Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...