Question about Maytag MAH6700AWW Neptune Front-Load Washer

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Water between the drum even when not on

We have a Maytag Neptune washer that really smells like mildew. I am about to try some "Smelly Washer" product to see if that helps, but I noticed that if I put my hand inside the washer when it's off and spin the drum, I can hear a lot of water spinning around. I wonder if this is normal? If it's not, I am thinking that could be the root of the mildew smell - perhaps there is a blockage in the drainage system. Does anyone have any insight? Is this something I can fix myself or do I need to call a repair man? (I have a stackable dryer on top so it would be difficult to pull the machine out from the wall on my own.) Thanks!

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Water between the drum is a common problem with not only front load but top load as well.
Front load washers such as the neptune have an airtight/water tight door which will hold moisture in the machine when closed. Try opening door and keep open between loads. In addition, a monthly cleaner specific for the front load machine will help this problem

Posted on May 30, 2009

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Posted on Jan 02, 2017

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Our towels and clothes have a mildew/musty smell. when I spin the stainless drum inside, i can hear water sloshing around.


Towel mildew odor is transferred from the washer to towels and clothes. The washer must be cleaned first. After cleaning the washer and towels washing habits must change to stop mold smell from returning.

Washing machine mold / mildew is caused by:
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There is no filter in your washer that would cover the odor issue.
The website link below will give you all the information concerning odors in a Maytag Washer

http://maytag.custhelp.com/app/answers/list/kw/odors/p/293/r_id/108284/sno/1/search/1/session/L3NpZC9RRDdZdDhEag==

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